Always On: Advertising, Marketing, and Media in an Era of Consumer Control

Always On: Advertising, Marketing, and Media in an Era of Consumer Control
Author: Christopher Vollmer
Publisher: McGraw Hill Professional
Total Pages: 225
Release: 2008-04-15
Genre: Business & Economics
ISBN: 0071508295

The Wall Street Journal Bestseller The Future is Now--Get Ready to Reap the Profits. We stand at the beginning of a consumer-centric age--an era with potentially enormous returns for leaders in marketing, advertising and media--if they get their approach right. The new media environment is “always on,” digitally accessible to audiences from anywhere at any time, and responsive to their control. As consumers get used to this, the world of marketing is shifting to one of constant experimentation, fine-grained insight through new metrics, and continual innovation of the visible advertising message, as well as the changing business infrastructure beneath it. The thought leaders at Booz & Company and strategy+business magazine have collaborated to create an up-to-the-minute exploration of this turbulent yet promising new digital era and its implications for corporate executives and marketing and advertising professionals. Giving you profiles of the best in the business and deep explorations of the most effective innovations and strategies in the marketing world, Always On introduces you to the companies that are reshaping the ways we will reach customers in the future. Their secrets are in this book, including how to: Match your messages to the right media Learn the leading strategies of consumer-centric pioneers Discover the lessons of laggard marketers Explore viral marketing Track advertising spending shifts Capture emerging opportunities in a world of constant change Master the new marketing metrics Engage your customers on their terms Figuring out the best mix of strategies for any brand requires experimentation, networking, innovation, analytics, and risk taking-qualities that have never been adequately nurtured in a marketer's traditional career path. Always On puts you at the front of the race for successful innovation, with the latest successful approaches and techniques--essential competitive knowledge in a marketing and advertising world that never quits.

Always On

Always On
Author: Christopher Vollmer
Publisher:
Total Pages:
Release: 2008
Genre:
ISBN:

The Dark Side of CRM

The Dark Side of CRM
Author: Bang Nguyen
Publisher: Routledge
Total Pages: 323
Release: 2015-09-04
Genre: Business & Economics
ISBN: 1317622006

Customers are treated badly. Not all customers. Not always. But many are and often. Some customers are bad. They treat firms badly. Firms have to react. Employees and customers endure the consequences. Such bad behaviours, by firms and customers, have consequences for perceptions of trust and fairness, for endorsements and referrals, for repeat purchasing and loyalty, and ultimately for a firm’s profitability and RoI. The management of customer relationships is core to the success and even survival of the firm. As The Dark Side of CRM explores, this is an area fraught with difficulties, duplicitous practice and undesirable behaviours. These need acknowledging, mitigating and controlling. This book is the first of its kind to define these dark sides, exploring also how firms and policy-makers might address such behaviours and manage them successfully. With contributions from many of the leading exponents globally of CRM and understanding customers, The Dark Side of CRM is essential reading for students, researchers and practitioners interested in managing customers, relationship marketing and CRM, as well as social media and marketing strategy.

Innovative Business Practices

Innovative Business Practices
Author: Alkis Thrassou
Publisher: Cambridge Scholars Publishing
Total Pages: 403
Release: 2013-07-16
Genre: Business & Economics
ISBN: 1443849936

This second decade of the millennium finds the world changing at a once unimaginable pace. Businesses, tangled in the interwoven threads of galloping globalization, technological advances, cultural diversity, economic recession and deep-rooted human social evolution, struggle to keep up with incessant changes; consequently and inexorably experiencing severe difficulties and disorientation. Executives, much bewildered, habitually turn to conventional, time-honoured strategies and practices, which increasingly fail to offer the much-sought answers and means to survival, competitiveness and growth. We are currently experiencing a business era of turbulence and dynamic change – an era that inherently rejects conventionality and orthodox business theory to reward businesses embracing agility, reflex-style adaptability, innovation and creativity. This turbulence is, however, not a parenthesis or even a pattern, but the new reality in which each business must reinvent and redefine itself. This is a new reality of stakeholders that shift focus from the external to the internal, from the tangible to the intangible, and from fact to perception. This book presents research and paradigms that transcend classical theory in order to examine how business practice is positively affected by these conditions. Across a multitude of sectors and organisational types, scholars of different business specialisations set the theoretical foundations of contemporary thinking and present their practical implementations.

Emerging Dimensions of Technology Management

Emerging Dimensions of Technology Management
Author: K B Akhilesh
Publisher: Springer Science & Business Media
Total Pages: 215
Release: 2013-02-12
Genre: Business & Economics
ISBN: 8132207920

​ Technology is the key driver of business. May it be airport, ICT , smart governance, manufacturing or plantations. Technology management opens up opportunities for the business and help achieve leadership positions. This collection of papers provides a glimpse of issues faced in different sectors. These papers also should inspire more researchers to expand the scope of the subject itself.

Women and the Digitally-Mediated Revolution in the Middle East

Women and the Digitally-Mediated Revolution in the Middle East
Author: C. L. Bernardi
Publisher: Routledge
Total Pages: 179
Release: 2019-03-07
Genre: Social Science
ISBN: 0429848862

This book applies digital methods of analysis to the study of the impact of digital technologies on the social and political spheres of women in Saudi Arabia and Egypt. These countries have been early embracers of digital technologies in the Middle East, and are therefore useful cases to examine the region’s use of digital media. Bernardi discusses what can be called the silent revolutions of these women online. By combining Software Studies, Feminist Qur’anic Revisionism, Actor Network Theory and digital methods research and analysis, the book explores how ‘women’s issues’ in Egypt and Saudi Arabia arise, transform and manifest themselves in the digital sphere, both in English and in Arabic.

The Essential Advantage

The Essential Advantage
Author: Paul Leinwand
Publisher: Harvard Business Press
Total Pages: 241
Release: 2011
Genre: Business & Economics
ISBN: 1422136515

Conventional wisdom on strategy is no longer a reliable guide. In Essential Advantage, Booz & Company's Cesare Mainardi and Paul Leinwand maintain that success in any market accrues to firms with coherence: a tight match between their strategic direction and the capabilities that make them unique. Achieving this clarity takes a sharpness of focus that only exceptional companies have mastered. This book helps you identify your firm's blend of strategic direction and distinctive capabilities that give it the "right to win" in its chosen markets. Based on extensive research and filled with company examples--including Amazon.com, Johnson & Johnson, Tata Sons, and Procter & Gamble--Essential Advantage helps you construct a coherent company in which the pieces reinforce each other instead of working at cross-purposes. The authors reveal: · Why you should focus on a system of a few aligned capabilities · How to identify the "way to play" in your market · How to design a strategy for well-modulated growth · How to align a portfolio of businesses behind your capability system · How your strategy clarifies growth, costs, and people decisions Few companies achieve a capability-driven "right to win" in their market. This book helps you position your firm to be among them.