Customer Benefits in City Logistics

Customer Benefits in City Logistics
Author: Henrik Johansson
Publisher: Linköping University Electronic Press
Total Pages: 83
Release: 2020-03-20
Genre:
ISBN: 9179299164

Urban Consolidation Centre (UCC) is a city logistics initiative that has the potential to increase the efficiency of urban freight delivery systems while reducing negative environmental and social effects caused by freight vehicles. One important issue that have hindered longevity of this initiative is its viability, both the financial viability and acceptance from affected stakeholders (also called UCC customers). The UCC customers in focus in this thesis are receivers of goods and municipalities. To satisfy both types of stakeholders, their requests and, in particular, the benefits they can gain from using UCCs need to be studied. The types of benefits to be given priority differ between the stakeholders, where municipalities strive towards more societal benefits, and the main goals of receivers are an increase in efficiency and financial sustainability. In response, the purpose of this thesis is to deepen the understanding of benefits for customers of UCCs, with a particular focus on customer needs and benefits that UCCs can provide. This thesis consists of five appended papers, each of which uses a different methodology. The methodologies applied in the papers include a multiple interview study of five UCCs, a surveybased interview study of retail stores, and a case study of an operating UCC. Regarding customer needs, this thesis takes the customer perspective, in order to identify needs that UCCs can meet. The results presented in this thesis also highlight the importance for UCCs to give priority to meeting customer needs that stem from some type of problem. Regarding benefits that UCCs can provide, the thesis suggests how different types of benefits can be distinguished. This can give guidance to UCC operators regarding which benefits should be given priority in communication with UCC customers. However, the results highlight that it is also important to understand the situation of the customer to be able to communicate the most relevant benefits that UCCs can provide. Furthermore, the results illustrate different improvement areas that can affect the benefits for UCC customers. These identified areas are: improved understanding by both UCCs and its customers of each other’s operation, communication, developing a more holistic view for UCC customers, and developing new UCC services to match customer needs. The results provide a foundation for customer needs that UCCs can meet, and the benefits that UCCs can provide. This foundation can be important for UCC customers to gain a better understanding of what a UCC is and how it can affect their operation, something that this thesis contributes towards. It can also assist initiators of UCCs to determine which customer needs they should focus on. Lastly, the results and contribution also address the potential role of municipalities, and it is argued that their role should change from a more supportive role to that of a paying UCC customer. All of these aspects can increase the probability that a UCC, when established becomes viable.

City Logistics 1

City Logistics 1
Author: Eiichi Taniguchi
Publisher: John Wiley & Sons
Total Pages: 438
Release: 2018-05-24
Genre: Architecture
ISBN: 1119527732

This volume of three books presents recent advances in modelling, planning and evaluating city logistics for sustainable and liveable cities based on the application of ICT (Information and Communication Technology) and ITS (Intelligent Transport Systems). It highlights modelling the behaviour of stakeholders who are involved in city logistics as well as planning and managing policy measures of city logistics including cooperative freight transport systems in public-private partnerships. Case studies of implementing and evaluating city logistics measures in terms of economic, social and environmental benefits from major cities around the world are also given.

City Logistics 2

City Logistics 2
Author: Eiichi Taniguchi
Publisher: John Wiley & Sons
Total Pages: 342
Release: 2018-05-24
Genre: Architecture
ISBN: 1119495113

This volume of three books presents recent advances in modelling, planning and evaluating city logistics for sustainable and liveable cities based on the application of ICT (Information and Communication Technology) and ITS (Intelligent Transport Systems). It highlights modelling the behaviour of stakeholders who are involved in city logistics as well as planning and managing policy measures of city logistics including cooperative freight transport systems in public-private partnerships. Case studies of implementing and evaluating city logistics measures in terms of economic, social and environmental benefits from major cities around the world are also given.

Sustainable City Logistics Planning

Sustainable City Logistics Planning
Author: Anjali Awasthi
Publisher:
Total Pages: 314
Release: 2020-02-26
Genre: City planning
ISBN: 9781536166095

Modern cities are facing the growing problem of congestion, poor air quality and lack of public space. To ameliorate the condition of goods transport in cities, sustainable city logistics planning is essential. It requires a collaborative approach among city logistics stakeholders for consolidated goods distribution inside city centers to minimize their negative impacts on city residents and their environment. The book presents theoretical studies, state of the art, and practical applications in the area of sustainable city logistics. It is composed of nine chapters. A brief description of the various chapters is provided as follows: Chapter 1 by Sharfuddin Ahmed Khan and Syed Tahaur Rehman presents a review of literature and future prospects on sustainable city logistics. Globalization, governmental rules, and regulations enforce decision makers and managers to incorporate sustainability in every aspect of their decision making (DM) specifically in city logistics. The area of sustainable city logistics is still in its developing stage and not many authors explore sustainability aspects in city logistics. The focus of this chapter is to review existing literature related to city logistics that considered sustainability in DM. A total of 40 articles that were published between 2010 to 2019 have been considered and categorized in terms of objective of study, area of research focus such as qualitative, quantitative, case study etc., and multi criteria DM methods. Finally, future prospects and directions has been proposed in sustainable city logistics. Chapter 2 by Sättar Ezzati presents challenges and opportunities in maritime logistics empty container repositioning. Maritime logistics and freight transportation are extensive and complex sectors that involve large material resources and represent intricate relationships between trade-off the various decisions and policies affecting different components. Because of the globalization, e-market and high level of customization trends, the sector has faced diversified challenges on different levels of planning including designing, scheduling, fleet sizing, decisions about container ownership, leasing and empty container repositioning, uncertainty and collaboration opportunities that already has provoked advanced coordination and intelligent optimization techniques for its global operations from strategic and tactical perspectives. Large attention of this chapter concentrates on empty containers repositioning problem and potential pathways to address this issue and how container shipping companies can handle this challenge with the help of operations research techniques from the perspectives of shipping business industry. To do so, this chapter presents a comprehensive and systematic literature review mainly focused on recent publications correspond to these logistics that maritime industries are facing. Chapter 3 by Yisha Luo, Ali Alaghbandrad, Tersoo Kelechukwu, and Amin Hammad addresses the theme of smart multi-purpose utility tunnels. In terms of sustainable practices, the conventional method of open cut utility installation has proven to be a short-term solution, considering its negative impact on the environment, and its social disruptive nature. An alternative to open cut utility installation is Multi-purpose Utility Tunnels (MUTs), as it offers an economic, sustainable, and easy to manage and inspect method of utility placement. The risks associated with MUTs are both natural and manmade. As a way of tackling these risks, smart MUTs with the use of sensors will reduce the effects of the risks while supporting the operation and maintenance processes for MUT operators. To enhance decision making, data collected from the sensors are used in the MUT Information Modelling (MUTIM). MUTIM includes the utility tunnel structural model with utilities, equipment, sensors, and devices that can be used for emergency management increasing the sustainability and resilience of smart cities. Chapter 4 by Léonard Ryo Morin, Fabian Bastin, Emma Frejinger, and Martin Trépanier model truck route choices in an urban area using a recursive logit model and GPS data. They explore the use of GPS devices to capture heavy truck routes in the Montreal urban road network. The main focus lies on trips that originate or depart from intermodal terminals (rail yard, port). They descriptively analyse GPS data and use the data to estimate a recursive logit model by means of maximum likelihood. The results show the main factors affecting the route choice decisions. Using this type of predictive models when planning and designing the transport network nearby intermodal terminals could offer opportunities to reduce the negative impacts on truck movements, as the CO2 emissions. Chapter 5 by Akolade Adegoke presents a literature review on benchmarking port sustainability performance. Sustainable development agendas are challenging the world and ports, in particular, to find ways to become more efficient while meeting economic, social and environmental objectives. Although there has been a considerable body of documentation on port green practices and performance in Europe and America, there is limited synthesis about evaluation of sustainable practices in the context of Canadian ports. This chapter provides a review of literature and initiatives employed by global ports authorities and identifies major sustainability performance indicators. Chapter 6 by Silke Hoehl, Kai-Oliver Schocke, and Petra Schaefer presents analysis and recommendations of delivery strategies in urban and suburban areas. A research series about commercial transport started in the region of Frankfurt/Main (Germany) started in 2014. The first project dealt with the commercial transport in the city centre of Frankfurt/Main. One hypothesis was that CEP vehicles are congesting the streets. A data base was built by collecting data in two streets in the centre of Frankfurt. Contrary to the expectation a significant part of commercial transport is caused by vehicles of craftsmen. After that, in 2016 the second project examined the delivery strategies of four CEP companies in Frankfurt. One research question was if CEP companies use different delivery strategies in different parts of the city. Therefore 40 delivery tours were accompanied and data was collected e.g. number of stops, number of parcels per stops, car type, transport situation, parking situation, shift lengths or GPS-track. In parallel, the traffic situation in several districts of Frankfurt were analyzed. In a third part, the two streams were put together to recommend delivery strategies for CEP-companies as well as useful insights for local authorities. As a third project of the research series a new project has just begun. The study area has been extended to the entire RheinMain region. It deals with the commercial transport and faces the challenge to manage commercial transport at a low emission level. On the one hand, the methodologies of the two preceding projects will be applied to a suburban area in the region. Recommendations will be developed. On the other hand, loading zones for electric vehicles in Frankfurt will be identified and developed. After that, a conference will give a wide overview of existing delivery concepts. By pointing out critical situations in the delivery chain, the whole last mile will be described. Chapter 7 by Shuai Ma, Jia Yu, and Ahmet Satir presents a scheme for sequential decision making with a risk-sensitive objective and constraints in a dynamic scenario. A neural network is trained as an approximator of the mapping from parameter space to space of risk and policy with risk-sensitive constraints. For a given risk-sensitive problem, in which the objective and constraints are, or can be estimated by, functions of the mean and variance of return, we generate a synthetic dataset as training data. Parameters defining a targeted process might be dynamic, i.e., they might vary over time, so we sample them within specified intervals to deal with these dynamics. We show that: i). Most risk measures can be estimated with the return variance; ii). By virtue of the state-augmentation transformation, practical problems modeled by Markov decision processes with stochastic rewards can be solved in a risk-sensitive scenario; and iii). The proposed scheme is validated by a numerical experiment. Chapter 8 by J.H.R. van Duin, B. Enserink, J.J. Daleman, and M. Vaandrager addresses the theme of sustainable alternatives selection for parcel delivery. The GHG-emissions of the transport sector are still increasing. This trend is accompanied by the strong growth of the e-commerce sector, leading to more transport movements on our road networks. In order to mitigate the externalities of the e-commerce related parcel delivery market and try to make it more sustainable, the following research question has been drafted: How could the last mile parcel delivery process beco

Logistics and Transport Modeling in Urban Goods Movement

Logistics and Transport Modeling in Urban Goods Movement
Author: Gonzalez-Feliu, Jesus
Publisher: IGI Global
Total Pages: 291
Release: 2019-02-01
Genre: Business & Economics
ISBN: 1522582932

Because it deals with sustainably supplying cities and reducing congestion and pollution related to goods transport in urban areas, city logistics is an important field in transportation sciences. These logistics systems need to be sustainable and reliable to ensure the continued flow of goods. Logistics and Transport Modeling in Urban Goods Movement is a pivotal reference source that provides vital research on the main approaches and techniques used in urban goods transport modelling while addressing planning and management issues. Highlighting topics such as urban logistics, vehicle routing, and greenhouse emissions, this book is ideally designed for civil/transport engineers, planners, transport economists, geographers, computer scientists, practitioners, professionals, researchers, and students seeking current research on urban goods modelling.

City Logistics

City Logistics
Author: Eiichi Taniguchi
Publisher: Emerald Group Publishing
Total Pages: 252
Release: 2001-01
Genre: Business & Economics
ISBN: 9780080439037

This book presents fundamental concepts and general approaches to City Logistics. City Logistics is the process of totally optimising urban logistics activities by considering the social, environmental, economic, financial and energy impacts of urban freight movement. City Logistics initiatives are required to solve urban freight transport problems including high levels of traffic congestion, negative environmental impacts, high energy consumption and a shortage of labour. The focus of this work is on modelling City Logistics. Modelling is of crucial importance, since estimates of the impacts generated by City Logistics measures are required for evaluating them. It highlights the formulation of mathematical models of vehicle routing and scheduling with Intelligent Transport Systems (ITS), optimal terminal locations and impact estimation by City Logistics measures. Heuristics techniques such as genetic algorithms, simulated annealing and tabu search are also given to identify approximate optimal solution of these combinatorial optimisation problems. ITS provides powerful tools for efficiently managing and operating vehicle fleets. Sophisticated logistics systems can now be developed by integrating Global Positioning Systems (GPS) and Geographical Information Systems (GIS) in conjunction with application software. In this context, the book presents a theoretical and practical treatment of modelling City Logistics based on ITS.

Handbook on City Logistics and Urban Freight

Handbook on City Logistics and Urban Freight
Author: Edoardo Marcucci
Publisher: Edward Elgar Publishing
Total Pages: 521
Release: 2023-06-01
Genre: Political Science
ISBN: 1800370172

Providing an up-to-date and comprehensive overview of city logistics and urban freight research, this Handbook offers multidisciplinary insights on the key theories, themes and pressing issues common to urban and metropolitan landscapes.

City Logistics 2

City Logistics 2
Author: Eiichi Taniguchi
Publisher: John Wiley & Sons
Total Pages: 408
Release: 2018-05-24
Genre: Architecture
ISBN: 1119495091

This volume of three books presents recent advances in modelling, planning and evaluating city logistics for sustainable and liveable cities based on the application of ICT (Information and Communication Technology) and ITS (Intelligent Transport Systems). It highlights modelling the behaviour of stakeholders who are involved in city logistics as well as planning and managing policy measures of city logistics including cooperative freight transport systems in public-private partnerships. Case studies of implementing and evaluating city logistics measures in terms of economic, social and environmental benefits from major cities around the world are also given.

Sustainable Urban Logistics: Concepts, Methods and Information Systems

Sustainable Urban Logistics: Concepts, Methods and Information Systems
Author: Jesus Gonzalez-Feliu
Publisher: Springer Science & Business Media
Total Pages: 272
Release: 2013-09-07
Genre: Technology & Engineering
ISBN: 364231788X

Since the 1990’s, researchers, practitioners and public administrations have given more thought to urban logistics. However, their interests and goals are not the same, and several approaches do not produce efficient logistics systems as a result. This book aims to provide both a conceptual framework for urban logistics planning and management and to create a basis for deploying solutions that aim to reduce the main nuisances related to urban goods. The proposed book is divided in two parts. The first proposes a set of methodological chapters, written by key authors, which aim to support decision makers in their current choices related to urban logistics. In addition to public authorities’ aims and goals, the book highlights the importance of private actors, and shows how supply chain management can deal with the problems of the last urban mile and its integration in global logistics chains. The second presents several applied research works that deal with current planning and practice issues in urban logistics, such as the role of city planning, the place of night deliveries in carrier organization, the limits of logistics pooling, and the real estate market, among others. The book was written by key authors, all having considerable research experience and recognised as experts in their respective fields. Each chapter presents methods and results of research works, written for a broad audience, and more precisely directed to both academics and practitioners.