Electronic Government: Design, Applications and Management

Electronic Government: Design, Applications and Management
Author: Gr”nlund, ke
Publisher: IGI Global
Total Pages: 388
Release: 2001-07-01
Genre: Law
ISBN: 1591400023

While not specifically defined, Electronic Government has become a common term to describe all of the processes, administrative and democratic, that combine to constitute public sector operations. Electronic Government: Design, Applications and Management examines the changes faced by the public sector, as the use of IT significantly increases. This book, geared toward practitioners, professionals, decision makers and students strives to examine the challenges and opportunities involved in the implementation and use of IT into organizations.

E-Procurement Management for Successful Electronic Government Systems

E-Procurement Management for Successful Electronic Government Systems
Author: Ordóñez de Pablos, Patricia
Publisher: IGI Global
Total Pages: 322
Release: 2012-09-30
Genre: Business & Economics
ISBN: 1466621206

As governments search for the best ways to restyle their services, the E-Government field continues to attract interest from public administrators, politicians, academics, and citizens. As a result, new topics such as e-procurement have become core factors in public sector development by providing way to better serve citizens and businesses in our digital economy. E-Procurement Management for Successful Electronic Government Systemsenhances the understanding and collaboration in e-government and the role of information technologies in supporting the development of improved services for citizens. By analyzing recent developments in theory and practices as well as providing fresh ideas and research, this reference source aims to bridge the gap between academia, industry, and government.

Digital Democracy: Concepts, Methodologies, Tools, and Applications

Digital Democracy: Concepts, Methodologies, Tools, and Applications
Author: Management Association, Information Resources
Publisher: IGI Global
Total Pages: 1959
Release: 2012-06-30
Genre: Computers
ISBN: 1466617411

"This book presents a vital compendium of research detailing the latest case studies, architectures, frameworks, methodologies, and research on Digital Democracy"--Provided by publisher.

IT in the Public Sphere: Applications in Administration, Government, Politics, and Planning

IT in the Public Sphere: Applications in Administration, Government, Politics, and Planning
Author: Mahmood, Zaigham
Publisher: IGI Global
Total Pages: 359
Release: 2013-11-30
Genre: Political Science
ISBN: 1466647205

"This book evaluates current research and best practices in the adoption of e-government technologies in developed and developing countries, enabling governments to keep in constant communication with citizens, constituents, corporations, and other stakeholders in modern societies"--

Electronic Government: Concepts, Methodologies, Tools, and Applications

Electronic Government: Concepts, Methodologies, Tools, and Applications
Author: Anttiroiko, Ari-Veikko
Publisher: IGI Global
Total Pages: 4780
Release: 2008-03-31
Genre: Computers
ISBN: 1599049481

Provides research on e-government and its implications within the global context. Covers topics such as digital government, electronic justice, government-to-government, information policy, and cyber-infrastructure research and methodologies.

E-business, E-government & Small and Medium-size Enterprises

E-business, E-government & Small and Medium-size Enterprises
Author: Brian J. Corbitt
Publisher: IGI Global
Total Pages: 338
Release: 2004-01-01
Genre: Business & Economics
ISBN: 9781591402640

This work highlights successful policy and practices which encourage the success of small and medium-sized enterprises (SMEs) in numerous different countries. It offers insights into addressing the significant issues that are of importance to the small business sector.

Knowledge Management in Electronic Government

Knowledge Management in Electronic Government
Author: Maria A. Wimmer
Publisher: Springer
Total Pages: 334
Release: 2003-08-03
Genre: Political Science
ISBN: 3540448365

The importance of Knowledge Management (KM) is increasingly recognized in business and public sector domains. The latter is particularly suitable for KM implementations since it deals with information and knowledge resources at a large scale: much of the work of public authorities deals with the elaboration of data, information and knowledge on citizens, businesses, society, markets, the environment, law, politics, etc. Even most products of public administration and government work are delivered in the shape of information and knowledge themselves. This especially applies to policies, management, and the regulation and monitoring of society, markets and the environment. Governments expect advanced support from KM concepts and tools to exploit these huge knowledge and information resources in an efficient way. Not only does the trend towards a knowledge society call for KM solutions, but current e government developments also significantly influence the public sector. Ample access to remote information and knowledge resources is needed in order to facilitate: Citizen and businesses oriented service delivery, including one stop service provision; interorganizational co operation between governmental agencies; cross border support for complex administrative decision making; e government integration of dislocated information and knowledge sources into a fabric of global virtual knowledge.

Citizen Relationship Management

Citizen Relationship Management
Author: Alexander Schellong
Publisher: Peter Lang
Total Pages: 268
Release: 2008
Genre: Business & Economics
ISBN: 9783631578445

This study explores Customer Relationship Management (CRM) in government. Based on an interdisciplinary literature review and multiple-case study design, a model of Citizen Relationship Management (CiRM) is developed and discussed. The case studies explore the perceptions of CRM/CiRM by administrators, elected officials and consultants as well as its implementation and impact on the municipal level and in a multijurisdictional environment in the United States. Although the explorative part of the study focuses broadly on a theoretical conceptualization of CiRM, the immediate empirical referent of research are the 311 initiatives in the City of Baltimore, the City of Chicago, the City of New York and Miami-Dade County. Thus, the results help administrators and researchers to convey the idea and challenges of 311 well. The study shows that CRM is to a certain extent only partly able to make novel contributions to currently active reform movements in government. In addition, the study's findings support the idea that CiRM provides the means to a different kind of public participation.