Evaluating Reference Services

Evaluating Reference Services
Author: Jo Bell Whitlatch
Publisher: American Library Association
Total Pages: 236
Release: 2000-08
Genre: Language Arts & Disciplines
ISBN: 9780838907870

With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.

An Introduction to Reference Services in Academic Libraries

An Introduction to Reference Services in Academic Libraries
Author: Elizabeth Connor
Publisher: Routledge
Total Pages: 218
Release: 2006
Genre: Education
ISBN: 078902957X

An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public academic libraries around the United States offer unique perspectives and solid information in an active learning format that requires students to think and learn. The book provides a stimulating starting point for those learning about planning, managing, and evaluating reference services. Each chapter is thoroughly referenced, and many have charts and activities to help spark student engagement in the learning process. Over 30 tables and figures make complex information easy to access and understand.

Reference and Information Services

Reference and Information Services
Author: Kay Ann Cassell
Publisher: American Library Association
Total Pages: 532
Release: 2013
Genre: Language Arts & Disciplines
ISBN: 1555708595

Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

Evaluation of Reference Services

Evaluation of Reference Services
Author: Linda S Katz
Publisher: Routledge
Total Pages: 351
Release: 2013-10-18
Genre: Language Arts & Disciplines
ISBN: 1317951271

Library authorities address the increasing significance of reference services and the increasing need for evaluation of those services to further ensure professionalism and efficiency.

Reference Service

Reference Service
Author: Krishna Kumar
Publisher:
Total Pages: 431
Release: 1989
Genre:
ISBN: 9780706943627

Encyclopedia of American History

Encyclopedia of American History
Author: Richard Brandon Morris
Publisher: HarperCollins Publishers
Total Pages: 1308
Release: 1982
Genre: History
ISBN:

This study assesses the extent to which African decolonization resulted from deliberate imperial policy, from the pressures of African nationalism, or from an international situation transformed by superpower rivalries. It analyzes what powers were transferred and to whom they were given.Pan-Africanism is seen not only in its own right but as indicating the transformation of expectations when the new rulers, who had endorsed its geopolitical logic before taking power, settled into the routines of government.

Reference and Information Services in the 21st Century, Second Edition Revised

Reference and Information Services in the 21st Century, Second Edition Revised
Author: Kay Ann Cassell
Publisher: ALA Neal-Schuman
Total Pages: 461
Release: 2011-05-31
Genre: Language Arts & Disciplines
ISBN: 9781555707408

This practical guide teaches failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Information on more than 300 sources has been updated to provide you high quality information.

Digital Reference Services

Digital Reference Services
Author: William A. Katz
Publisher: Routledge
Total Pages: 466
Release: 2003
Genre: Computers
ISBN:

Digital Reference Services provides an overview of electronic reference services and software, and explores the opportunities that real-time digital reference services can offer in a variety of library settings. Experts in the field offer numerous reports and theory about the evolution of this new approach to answering reference questions. This well-referenced volume contains case examples, figures, useful Web sites, and case histories to show how the basic principles of digital reference services work. Librarians and students of information and library science will find this book helpful to enhance their library and electronic reference expertise.