Handbook of Research on Customer Equity in Marketing

Handbook of Research on Customer Equity in Marketing
Author: V. Kumar
Publisher:
Total Pages: 0
Release: 2015
Genre: Customer equity
ISBN: 9781781004975

Customer equity has emerged as the most important metric to manage firm performance. This Handbook covers a broad range of strategic and tactical issues related to defining, measuring, managing, and implementing the customer equity metric for maximizing firm performance. Drawing upon the wisdom of a global pool of leading scholars, the book serves as a comprehensive and authoritative guide on customer lifetime value and customer equity for marketing researchers, practitioners, and students worldwide.

Handbook of Research on Customer Equity in Marketing

Handbook of Research on Customer Equity in Marketing
Author: V. Kumar
Publisher: Edward Elgar Publishing
Total Pages: 521
Release: 2015-01-30
Genre: Business & Economics
ISBN: 1781004986

Customer equity has emerged as the most important metric to manage firm performance. This Handbook covers a broad range of strategic and tactical issues related to defining, measuring, managing, and implementing the customer equity metric for maximizin

Customer Equity Management

Customer Equity Management
Author: Roland T. Rust
Publisher: Prentice Hall
Total Pages: 552
Release: 2005
Genre: Customer equity
ISBN: 9780131419292

This book includes a practical framework with applied cases, and award-winning research.

Customer Equity

Customer Equity
Author: Robert C. Blattberg
Publisher: Harvard Business Press
Total Pages: 228
Release: 2001
Genre: Business & Economics
ISBN: 9780875847641

What's a customer worth? The company that can answer this question precisely is the company with an edge in the customer-based, technology - and information - intensive economy of today. But how can an asset as intangible as customer value be measured? This book provides a solution: a fully developed, highly practical new marketing system for measuring and managing customer value as a financial asset - a system uniquely suited to today's rapidly changing, increasingly digital marketplace. Along with strategic and tactical guidance, Customer Equity provides precise metrics for evaluating a business more effectively and improving performance - the "activity-based management" of a company's marketplace. The authors present a new framework for structuring go-to-market activities that links those activities to useful metrics and allows better-informed marketing decisions.

The Handbook of Marketing Research

The Handbook of Marketing Research
Author: Rajiv Grover
Publisher: SAGE
Total Pages: 721
Release: 2006-06-23
Genre: Business & Economics
ISBN: 141290997X

The Handbook of Marketing Research comprehensively explores the approaches for delivering market insights for fact-based decision making in a market-oriented firm.

Handbook of Research on Solutions for Equity and Social Justice in Education

Handbook of Research on Solutions for Equity and Social Justice in Education
Author: James Etim
Publisher: Information Science Reference
Total Pages: 0
Release: 2023
Genre: Education
ISBN: 9781799896814

"This research book takes a global perspective on the issues of equity and social justice, defining what it is and how it affects society as well as examples of strategies that can be implemented in schools to encourage inclusion and social justice"--

Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy

Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy
Author: Carvalho, Luísa Cagica
Publisher: IGI Global
Total Pages: 635
Release: 2018-10-26
Genre: Business & Economics
ISBN: 1522563083

The digital economy is a driver of change, innovation, and competitiveness for international businesses and organizations. Because of this, it is important to highlight emergent and innovative aspects of marketing strategies and entrepreneurial approaches to overcome the challenges of the digital world. The Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy provides innovative insights into the key developments and new trends associated with online challenges and opportunities. The content within this publication represents research encompassing corporate social responsibility, economic policy, and female entrepreneurship, and it is a vital reference source for policymakers, managers, entrepreneurs, graduate-level business students, researchers, and academicians seeking coverage on topics centered on conceptual, technological, and design issues related to digital developments in the economy.

The Age of Customer Equity: Data-Driven Strategies to Build a Sustainable Company

The Age of Customer Equity: Data-Driven Strategies to Build a Sustainable Company
Author: Allison Hartsoe
Publisher: Dataforge Press
Total Pages: 194
Release: 2021-10-19
Genre: Business & Economics
ISBN: 9781737518105

Every Customer Is Unique For many companies, large and small, customer data is a noisy mess. There are problems across the ecosystem from partners to page views and from KPIs to campaign tracking. The biggest problem is not the technical data silos but our inability to hear the humans behind the data, In The Age of Customer Equity, Allison Hartsoe helps you cut through the noise and gives you the tools you need to humanize your data to connect to the right customers at the right time. Interviews with customer-centric data leaders and case studies shine a light on the successes and struggles of data analytics leadership to give you a sense of reality and arm your strategic thinking. Hartsoe teaches you how to: Uncover customer behavior, identify opportunities to amplify marketing ROI, and optimize your opportunity costs Alight your teams to clear hurdles and create long-term 9- and 10-figure gains Spot the largest vulnerabilities in your company, diagnose what you need, and build a journey to a more powerful customer-centric future

Handbook of Research on Innovations in Technology and Marketing for the Connected Consumer

Handbook of Research on Innovations in Technology and Marketing for the Connected Consumer
Author: Dadwal, Sumesh Singh
Publisher: IGI Global
Total Pages: 532
Release: 2019-11-15
Genre: Business & Economics
ISBN: 1799801330

Connected customers, using a wide range of devices such as smart phones, tablets, and laptops have ushered in a new era of consumerism. Now more than ever, this change has prodded marketing departments to work with their various IT departments and technologists to expand consumers’ access to content. In order to remain competitive, marketers must integrate marketing campaigns across these different devices and become proficient in using technology. The Handbook of Research on Innovations in Technology and Marketing for the Connected Consumer is a pivotal reference source that develops new insights into applications of technology in marketing and explores effective ways to reach consumers through a wide range of devices. While highlighting topics such as cognitive computing, artificial intelligence, and virtual reality, this publication explores practices of technology-empowered digital marketing as well as the methods of applying practices to less developed countries. This book is ideally designed for marketers, managers, advertisers, branding teams, application developers, IT specialists, academicians, researchers, and students.