You are a fortunate person when you wake up in the morning, count your blessings and can look forward to the day ahead. You work for a good company, earn a decent salary, have a job you enjoy and have work colleagues that are friends. Your home life is just as good. You finish work for the day. Your partner has cleaned the house. You go to the pub for tea and meet friends, return home and snuggle up in front of the TV before bed. Tomorrow is another day. We all know these times of contentment are not consistent. At work, communication and systems can fail. At home, jobs won't get done. It is all beyond your control. All individuals have doubts and insecurities. There will be some impact or consequence even on those who hide behind their fake smiles, those keeping their feelings bottled up. The question is: what happens when one appointment takes the cork out of that bottle?