Leveraging ChatGPT and Artificial Intelligence for Effective Customer Engagement

by Bansal, Rohit

Author	: Bansal, Rohit
Publisher	: IGI Global
Total Pages	: 370
Release	: 2024-01-24
Genre	: Business & Economics
ISBN	:

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Academic scholars find themselves confronted with a formidable challenge: staying abreast of the ever-evolving landscape of Artificial Intelligence(AI). The intricate interplay between AI and its profound impact on various facets of society, including customer engagement, remains an enigma for many. This knowledge gap not only hampers their ability to contribute meaningfully to their fields but also leaves them trailing behind the dynamic developments taking place in industries worldwide. As AI continues to reshape the business environment, it becomes imperative for academia to bridge this chasm between theory and practice. Leveraging ChatGPT and Artificial Intelligence for Effective Customer Engagement is an effective solution to the pressing problem at hand. With meticulous clarity, it unravels the complexities of ChatGPT, an innovative AI technology, and its revolutionary potential in the realm of customer engagement. It offers a lifeline to academic scholars seeking to navigate the uncharted territory of AI, providing them with an in-depth understanding of how ChatGPT can reshape customer interactions.

Revolutionizing the Service Industry With OpenAI Models

by Demir, Mahmut

Author	: Demir, Mahmut
Publisher	: IGI Global
Total Pages	: 333
Release	: 2024-04-23
Genre	: Business & Economics
ISBN	:

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The pressing challenges businesses face are rising, including the ethical considerations associated with artificial intelligence (AI) in the service industry. Revolutionizing the Service Industry with OpenAI Models is a book rooted in real-world examples and expert insights, which provides practical solutions by implementing the latest technology and explores the impact of AI-powered conversational agents on the service sector. The book commences with an enlightening introduction that underscores the transformative power of ChatGPT and OpenAI models, setting the stage for a deep dive into their role in reshaping the service industry. Through a systematic examination of current challenges and opportunities, the text unveils the innovations brought about by ChatGPT in customer service, revealing its potential to enhance response times, handle complex inquiries, and deliver personalized experiences on an unprecedented scale. Delving into designing conversational user interfaces, addressing language barriers, and deploying AI in sensitive sectors like healthcare, the book guides readers through responsible and effective implementation. It balances the exploration of AI-driven automation with understanding the importance of maintaining a human touch in service interactions. This book is ideal for business owners, managers, and decision-makers seeking to leverage AI-powered conversational agents for strategic advantage. Simultaneously, AI enthusiasts, researchers, and developers will find invaluable insights into the current issues, best practices, and future trends in AI-driven customer interactions.

Leveraging AI and Emotional Intelligence in Contemporary Business Organizations

by Sharma, Dipanker

Author	: Sharma, Dipanker
Publisher	: IGI Global
Total Pages	: 471
Release	: 2023-12-18
Genre	: Business & Economics
ISBN	:

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Organizations are facing an array of complex challenges that demand innovative solutions. From managing a diverse workforce and harnessing the power of data analytics to adapting to remote work and the pressing need for emotionally intelligent leaders, the demands on modern businesses are constantly evolving and increasing. Staying ahead of these challenges is not only essential for survival but also for thriving in an ever-changing environment. Leveraging AI and Emotional Intelligence in Contemporary Business Organizations is a compass that guides academic scholars, students, and practitioners through the turbulent seas of modern business management. It dissects the problems and offers clear, well-researched solutions. With a team of respected researchers, academicians, and professionals at the helm, this book is a beacon of knowledge, illuminating the path to success in today's business landscape.

AI Innovations in Service and Tourism Marketing

by Nadda, Vipin

Author	: Nadda, Vipin
Publisher	: IGI Global
Total Pages	: 587
Release	: 2024-08-01
Genre	: Business & Economics
ISBN	:

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The use of artificial intelligence (AI) in service and tourism marketing has revolutionized the industry by personalizing customer experiences and optimizing operational efficiency. AI-driven tools analyze vast amounts of data to understand customer preferences, enabling businesses to offer tailored recommendations and promotions. AI-powered marketing campaigns can adapt in real-time, ensuring messages resonate with the right audience. AI Innovations in Service and Tourism Marketing discusses cutting-edge innovations in the use of AI technologies in service and tourism marketing. It explains how to harness these technologies to enhance customer experience and drive engagement. Covering topics such as automation, chatbots, and operational efficiency, this book is an excellent resource for managers, marketing professionals, business leaders, researchers, academicians, educators, and postgraduate students.

Generative Artificial Intelligence and Ethics: Standards, Guidelines, and Best Practices

by Gaur, Loveleen

Author	: Gaur, Loveleen
Publisher	: IGI Global
Total Pages	: 350
Release	: 2024-10-10
Genre	: Computers
ISBN	:

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The rapid advancement of generative artificial intelligence (AI) has brought about significant ethical challenges. As machines become more adept at creating human-like content, concerns about misuse, bias, privacy, and accountability have emerged. Without clear guidelines and regulations, there is a risk of unethical use, such as creating deepfake videos or disseminating misinformation, which could have severe societal consequences. Additionally, questions about intellectual property rights and the ownership of AI-generated creations still need to be solved, further complicating the ethical landscape. The book, Generative Artificial Intelligence and Ethics: Standards, Guidelines, and Best Practices, comprehensively solves these ethical challenges. By providing insights into the historical development and key milestones of Generative AI, the book lays a foundation for understanding its complex ethical implications. It examines existing ethical frameworks and proposes new ones tailored to AI's unique characteristics, helping readers apply traditional ethics to AI development and deployment.

Generative AI and Multifactor Productivity in Business

by Adedoyin, Festus Fatai

Author	: Adedoyin, Festus Fatai
Publisher	: IGI Global
Total Pages	: 302
Release	: 2024-04-26
Genre	: Computers
ISBN	:

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As organizations grapple with the challenges of a dynamic market, the integration of Artificial Intelligence (AI) emerges not only as a technological progression but a strategic necessity. The transformative potential of AI, particularly through OpenAI, holds the promise of redefining operational paradigms, accelerating innovation, and unlocking unprecedented growth opportunities. However, lurking beneath this promise are challenges that demand urgent attention – from tailoring relevance for specific business units to ethical and safe integration practices. The specifics of how OpenAI can amplify labor productivity and enhance decision-making processes remain elusive. Generative AI and Multifactor Productivity in Business offers a guide surrounding the complexities of OpenAI's role in business operations. It contends that understanding OpenAI is not just beneficial; it is essential for organizations seeking to navigate economic uncertainties and unlock high levels of efficiency and growth. The book delves into the effects of OpenAI on business, with a primary objective of illuminating the scholarly and practitioner-based contributions that push the boundaries of OpenAI in business research. This exploration encompasses applications of advanced generative AI tools, language models, and innovative technologies specific to diverse businesses across sectors, scales, and regions. It emphasizes that as AI becomes more seamlessly integrated into business processes, the potential for multifactor productivity to fuel economic growth, new industries, and job opportunities is unparalleled.

Tracking Tourism Patterns and Improving Travel Experiences With Innovative Technologies

by Albattat, Ahmad

Author	: Albattat, Ahmad
Publisher	: IGI Global
Total Pages	: 424
Release	: 2024-10-18
Genre	: Business & Economics
ISBN	:

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Tracking tourism patterns and improving travel experiences have been revolutionized by innovative technologies, reshaping how destinations and services cater to travelers. Advanced data analytics, mobile applications, and smart technologies enable a better understanding of tourist behaviors, preferences, and trends, allowing for personalized travel experiences. Real-time tracking systems and location-based services offer tailored recommendations, while virtual and augmented reality provide immersive destination preview. As technology evolves, further exploration into travel innovations may enhance satisfaction and engagement for tourists worldwide. Tracking Tourism Patterns and Improving Travel Experiences With Innovative Technologies explores the effects of tourism data analysis on traveler experiences. Through the usage of digital and smart technology, social media integration, and artificial intelligence, businesses can improve their branding and marketing tactics while emphasizing the cultural and experiential impact of tourism destinations. This book covers topics such as destination branding, digital technology, and service marketing, and is a useful resource for business owners, managers, economists, marketers, computer engineers, academicians, scientists, and researchers.

Information Logistics for Organizational Empowerment and Effective Supply Chain Management

by Nozari, Hamed

Author	: Nozari, Hamed
Publisher	: IGI Global
Total Pages	: 292
Release	: 2023-12-05
Genre	: Business & Economics
ISBN	:

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Information Logistics for Organizational Empowerment and Effective Supply Chain Management delves into the profound impact of information technology on modern businesses and supply chains. As the world becomes increasingly reliant on the virtuous triangle of the Internet of Things (IoT), big data, and artificial intelligence (AI), industries face both challenges and opportunities. This book explores the multifaceted effects of information logistics on supply chain performance, considering various dimensions and key indicators. With a focus on empowering supply chains, the book uncovers procedures and tools that can enhance the intelligence, security, flexibility, agility, and efficiency of logistics systems. By understanding the interplay between traditional logistics and the information space, readers gain valuable insights into building seamless, intelligent supply chains for the contemporary world. Ideal for students, researchers, and graduates in industrial engineering, industrial management, economics, mathematics, and related fields, this book offers a comprehensive resource for understanding and implementing smart supply chain practices. Professionals working in diverse industries such as food, arbitration, agriculture, electronics, and more will find practical applications and solutions for improving logistics processes. Additionally, individuals with an interest in smart supply chains and the evolving landscape of information logistics will find this book a valuable reference.

Applications, Challenges, and the Future of ChatGPT

by Sharma, Priyanka

Author	: Sharma, Priyanka
Publisher	: IGI Global
Total Pages	: 333
Release	: 2024-05-28
Genre	: Computers
ISBN	:

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The rapid progress of artificial intelligence (AI) technologies has resulted in a complicated landscape for researchers and practitioners. Understanding and navigating the complexities of AI applications, particularly in the context of ChatGPT and its interactions with other AI tools, can be challenging. Researchers and academics need guidance to keep up with these technologies' evolving trends and implications, which leads to gaps in knowledge and implementation strategies. Additionally, the ethical and societal impacts of integrating AI into various domains remain a significant concern, requiring a comprehensive approach to address. Applications, Challenges, and the Future of ChatGPT provide a comprehensive solution to these issues by offering a detailed analysis of the current research trends in AI, focusing on ChatGPT and its interactions with other AI tools. The book delves into how we can effectively utilize ChatGPT and other AI tools to address complex problems by exploring AI applications' collaborative potentials and emerging paradigms. By identifying research gaps and suggesting future directions, this book equips researchers and practitioners with the knowledge and tools necessary to navigate the evolving landscape of AI.