Managing the New Public Services

Managing the New Public Services
Author: David Farnham
Publisher:
Total Pages: 314
Release: 1996
Genre: Administrative agencies
ISBN: 9780333664346

Managing the New Public Services evaluates managerial changes in British public services since 1979, focusing on the new public management and its rationale and practices. It analyses the political origins of public service change and its impact.

Managing Public Services

Managing Public Services
Author: Irvine Lapsley
Publisher: Routledge
Total Pages: 202
Release: 2021-11-24
Genre: Public administration
ISBN: 9780367723248

This book explores innovations in public management, including establishing a corporate vision, strategizing an organisation and change management. Chapters provide a valuable frame of reference for the 21st century manager of public services by assessing the renewal of existing practices such as strategic costing, performance management, digitization and procurement and innovations in management practices including branding, lean management, resilience and risk management. The book suggests that, as the management of public services is imbued with financial, social, economic and political uncertainties, management needs to be flexible and responsive to new ideas and practices to fulfil its purpose. This book ultimately supports the reflective manager, those who think about their job and are open to new ideas on how their job can be done better, by revisiting existing practices and examining innovations in public management. Enriched with real-life cases and thought-provoking discussion questions, this is the ideal textbook for reflective, open-minded advanced students of public management and actual, or aspiring, reflective managers in public services.

Managing Public Services - Implementing Changes

Managing Public Services - Implementing Changes
Author: Tony L. Doherty
Publisher: Routledge
Total Pages: 584
Release: 2005-08-18
Genre: Business & Economics
ISBN: 1134679521

Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted. Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features including: case studies review questions illustrative vignettes. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate, certificate diploma and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.

Managing for Public Service Performance

Managing for Public Service Performance
Author: Peter Leisink
Publisher: Oxford University Press
Total Pages: 304
Release: 2021-03-04
Genre: Business & Economics
ISBN: 0192645595

How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change. To meet these challenges, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public servants. This book takes a multidisciplinary, critical, and context-sensitive approach to address such questions. Through a comparative review of public administration research, it examines a variety of management aspects such as leadership behavior, human resource management, performance, diversity, and change management. It also critically reflects on how the context of the public sector affects the management-performance relationship in democratic societies, as well as the influence of numerous stakeholders and their beliefs about the nature and purpose of public service. By clarifying conceptual issues and taking a theoretical and evidence-based approach to the relationships between management and performance, this book offers new directions for research and a framework to help improve public services in practice.

Public Sector Management

Public Sector Management
Author: Norman Flynn
Publisher:
Total Pages: 240
Release: 1993
Genre: History
ISBN:

Now in its second edition, this overview of the organization and management of the public sector in the UK shifts the focus away from the 1980s by concentrating on the post-Thatcher public sector. It includes material on the Citizen's Charter and the accelerated health and education reforms.

Motivation in Public Management

Motivation in Public Management
Author: James L. Perry
Publisher: Oxford University Press, USA
Total Pages: 346
Release: 2008-05-15
Genre: Business & Economics
ISBN: 0199234035

Are public servants self-interested, or motivated by a sense of duty and commitment far above what we would expect given their often modest compensation and frequent public criticism? This book looks at research on this and related questions in assessing the current state of our scientific knowledge.

Performance Management in the Public Sector

Performance Management in the Public Sector
Author: Wouter Van Dooren
Publisher: Routledge
Total Pages: 317
Release: 2010-06-10
Genre: Business & Economics
ISBN: 1134197012

Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informative and accessible manner, tackling some of the most important themes. Performance Management in the Public Sector takes as its point of departure a broad definition of performance to redefine major and basic mechanisms in public administration, both theoretically and in practice. The book: situates performance in some of the current public management debates; discusses the many definitions of ‘performance’ and how it has become one of the contested agendas of public management; examines measurement, incorporation and use of performance information; and explores the challenges and future directions of performance management. A must-read for any student or practitioner of public management, this core text will prove invaluable to anyone wanting to improve their understanding of performance management in the public sector.

Managing the Public Sector

Managing the Public Sector
Author: Grover Starling
Publisher: Wadsworth Publishing Company
Total Pages: 624
Release: 2010-01-01
Genre: Public administration
ISBN: 9781439081457

Combining the most current public management thinking and research with examples of how public executives and organizations apply these ideas, MANAGING THE PUBLIC SECTOR, International Edition is a comprehensive introduction to the field of public management. The Ninth Edition continues to engage the student’s intellect by providing more than just the basic foundations of management; it places the application of management in the context of the public sector and tries to capture the excitement and challenge of the field.

Public Service Operations Management

Public Service Operations Management
Author: Zoe J. Radnor
Publisher: Routledge
Total Pages: 481
Release: 2015-07-30
Genre: Business & Economics
ISBN: 1317602951

How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.