Managing Uncertainty in Crisis

Managing Uncertainty in Crisis
Author: Xiaoli Lu
Publisher: Springer
Total Pages: 256
Release: 2017-11-07
Genre: Social Science
ISBN: 9811039909

This book studies the variety of organizational strategies selected to cope with critical uncertainties during crises. This research formulates and applies an institutional sense-making model to explain the selection of strategies for coping with uncertainties during crises to answer the question why some organizations select a rule-based strategy to cope with uncertainties, whereas others pursue a more ad hoc-based strategy. It finds that the level of institutionalization does not affect strategy selection in the initial phase of responding to crises; that three rigidity effects can be identified in the selection of sense-making strategies once organizations have faced the failure of their selected strategies; that discontinuities in the feedback loop of sense-making do not necessarily move organizations to switch their sense-making strategies, but interact with institutionalization to contribute to switching sense-making strategies. This book bridges the gap between institutional thinking and crisis management theorizing. A major step forward in the world of crisis management studies! ——Professor Arjen Boin, Leiden University, the Netherlands In a world of increasingly complex, sociotechnical systems interacting in high-risk environments, Professor Lu’s analysis of how organizations manage uncertainty is both timely and profound. ——Professor Louise K. Comfort, Director, Center for Disaster Management, University of Pittsburgh, USA Prof. Lu greatly enhances our understanding of how organizations cope with uncertainty and make sense of their challenges under the pressures of catastrophe. ——Dr. Arnold M. Howitt, Faculty Co-Director, Program on Crisis Leadership, Harvard Kennedy School, USA This book provides not only a theory of crisis management but also a key concept around which research and practice can be conducted. ——Professor Naim Kapucu, Director of School of Public Administration, University of Central Florida, USA A generic institutional model for analyzing and managing hazards, disasters and crises worldwide. ——Professor Joop Koppenjan, Erasmus University Rotterdam, the Netherlands This book has done an excellent job in opening the black box of how organizations make sense of the crisis situations they face and develop strategies to respond. It should be read by all of us who wish for a peaceful and safe world. ——Professor Lan Xue, Dean of School of Public Policy and Management, Tsinghua University, China

Managing Uncertainty

Managing Uncertainty
Author: Michel Syrett
Publisher: The Economist
Total Pages: 224
Release: 2014-02-25
Genre: Business & Economics
ISBN: 1610395131

Managing uncertainty has become a new business imperative. Technological discontinuities, regulatory upheavals, geopolitical shocks, abrupt shifts in consumer tastes or behavior, and many other factors have emerged or intensified in recent years and together conspire to undermine even the most carefully constructed business strategies. Managing Uncertainty: Strategies for Surviving and Thriving in Turbulent Times addresses these new challenges, assessing the sources of business turbulence, how to classify uncertainty, and the different ways in which uncertainty can be embraced to allow greater innovation and growth. Drawing on examples from around the world, the book presents the most recent ideas on what it means to manage uncertainty, from practitioners, academics, and consultants. Addresses the challenges of managing uncertainty in business Presents a step-by-step guide to managing business uncertainty Draws examples from major international companies, including Intel, Procter & Gamble, Siemens, Boeing, Quinetiq, Philips, China Telecom, Ford, Apple, Shell, Glaxo SmithKline and many more Written for business leaders and managers looking for new ways to ensure that their businesses continue to thrive in a world of increasing complexity, Managing Uncertainty presents new and innovative ideas about reducing risk by understanding difficult-to-predict shifts.

Managing Uncertainty

Managing Uncertainty
Author: Richard Jenkins
Publisher: Museum Tusculanum Press
Total Pages: 292
Release: 2005
Genre: Anthropology
ISBN: 9788772899633

The overall focus of this book is the ways humans deal with life conditions, with destiny, uncertainty and misfortune - how we try to control the risks of living through medicines, technologies and magic. When dealing with questions of health and illness rational solutions and meaningful explanations may be hard to find, and treatment efforts are often guided just as much by hope as by rational choice. Evaluating the risks of illness is just one of a number of ways in which human beings attempt to exert some sense of control over their lives. New methods of testing for ills and new developments in, for example, genetic screening and in vitro fertilisation combined with the growing demands of well-informed patients seem to have turned concern from the actual problems of specific diseases toward controlling life and the risks of living in general. The chapters of this book reflect a common effort to transgress the limits of the medical by drawing on a fundamental concern with the logic of social and cultural practice. The book represents a de-medicalization of medical anthropology and a return to some of the classic themes in anthropology but with a different approach, emphasizing subjectivity, intentionality and agency.

Effective Crisis Communication

Effective Crisis Communication
Author: Robert R. Ulmer
Publisher: SAGE Publications
Total Pages: 265
Release: 2010-11-03
Genre: Language Arts & Disciplines
ISBN: 1412980348

In this fully updated Second Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, “What now?” and explains how organizations can and should emerge from crisis.

Collaborative Crisis Management

Collaborative Crisis Management
Author: Fredrik Bynander
Publisher: Routledge
Total Pages: 211
Release: 2019-11-27
Genre: Political Science
ISBN: 0429534515

Public organizations are increasingly expected to cope with crisis under the same resource constraints and mandates that make up their normal routines, reinforced only through collaboration. Collaborative Crisis Management introduces readers to how collaboration shapes societies’ capacity to plan for, respond to, and recover from extreme and unscheduled events. Placing emphasis on five conceptual dimensions, this book teaches students how this panacea works out on the ground and in the boardrooms, and how insights on collaborative practices can shed light on the outcomes of complex inter-organizational challenges across cases derived from different problem areas, administrative cultures, and national systems. Written in a concise, accessible style by experienced teachers and scholars, it places modes of collaboration under an analytical microscope by assessing not only the collaborative tools available to actors but also how they are used, to what effect, and with which adaptive capacity. Ten empirical chapters span different international cases and contexts discussing: Natural and "man-made" hazards: earthquakes, hurricanes, wildfires, terrorism, migration flows, and violent protests Different examples of collaborative institutions, such as regional economic communities in Africa, and multi-level arrangements in Canada, the Netherlands, Turkey, and Switzerland Application of a multimethod approach, including single case studies, comparative case studies, process-tracing, and "large-n" designs. Collaborative Crisis Management is essential reading for those involved in researching and teaching crisis management.

Crisis Leadership

Crisis Leadership
Author: Tim Johnson
Publisher: Bloomsbury Publishing
Total Pages: 294
Release: 2017-11-16
Genre: Business & Economics
ISBN: 1472942841

Anyone in a leadership position is only too aware that we live in uncertain times: disaster can strike any business, at any time, and usually without warning. Public institutions, too, face a range of threats – from global recession, resurgent terrorism and a stream of appalling natural disasters. For leaders in such organisations, these crisis situations can present both opportunities and threats. How they lead through such challenging times will propel their careers to new heights – or destroy them completely. Crisis Leadership examines the challenges faced by leaders at each stage of the crisis 'lifecycle', from the instant they learn of the crisis, through to moments of critical decision-making and the final tumultuous days. Tim Johnson offers a unique insight into the lessons learned by people in the most challenging of situations. Blended with operational guidance from the author's extensive experience in crisis management, Crisis Leadership provides an overview of the crisis 'lifecycle', to ensure that readers will come away from this book with a deeper appreciation of the critical nature of each key stage and the leadership challenges they bring – from the first signs of an emerging crisis to dealing with the long-term consequences they can create.

Managing the Unexpected

Managing the Unexpected
Author: Karl E. Weick
Publisher: John Wiley & Sons
Total Pages: 212
Release: 2011-01-06
Genre: Business & Economics
ISBN: 0470534230

Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that costs lives in a crisis. Why are some organizations better able than others to maintain function and structure in the face of unanticipated change? Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreaking book Managing the Unexpected uses HROs as a template for any institution that wants to better organize for high reliability.

Embracing Uncertainty

Embracing Uncertainty
Author: Susan Jeffers
Publisher: Macmillan + ORM
Total Pages: 261
Release: 2007-04-01
Genre: Self-Help
ISBN: 1429975865

Author of Feel The Fear And Do It Anyway From the multi-million bestselling author of Feel the Fear and Do It Anyway comes a powerful and healing book designed to offer a safety net in a world of never-ending change. It may be one of the most comforting and life-affirming books you will ever read. With her invaluable insights and exercises, Susan Jeffers gives you the tools you need to deal with all the uncertainty in your life with a sense of peace and possibility. You will learn: - Forty-two exercises to help make your life an exciting adventure instead of a continuous worry - How to lighten up and put problems into a life-affirming perspective - The amazing power of the word "maybe" - And much more. You will discover that there is a wondrous, joyous, and abundant life that can exist in the presence of uncertainty. The question is, "What do you need to do to reach this wonderful state?" And the answers abound in Embracing Uncertainty..

Uncertainty and Risk

Uncertainty and Risk
Author: Gabriele Bammer
Publisher: Taylor & Francis
Total Pages: 401
Release: 2012-05-04
Genre: Business & Economics
ISBN: 1136549862

This is a major, and deeply thoughtful, contribution to understanding uncertainty and risk. Our world and its unprecedented challenges need such ways of thinking! Much more than a set of contributions from different disciplines, this book leads you to explore your own way of perceiving your own area of work. An outstanding contribution that will stay on my shelves for many years. Dr Neil T. M. Hamilton, Director, WWF International Arctic Programme This collection of essays provides a unique and fascinating overview of perspectives on uncertainty and risk across a wide variety of disciplines. It is a valuable and accessible sourcebook for specialists and laypeople alike. Professor Renate Schubert, Head of the Institute for Environmental Decisions and Chair of Economics at the Swiss Federal Institute of Technology This comprehensive collection of disciplinary perspectives on uncertainty is a definitive guide to contemporary insights into this Achilles heel of modernity and the endemic hubris of institutional science in its role as public authority. It gives firm foundations to the fundamental historic shift now underway in the world, towards normalizing acceptance of the immanent condition of ignorance and of its practical corollaries: contingency, uncontrol, and respect for difference. Brian Wynne, Professor of Science Studies, Lancaster University Bammer and Smithson have assembled a fascinating, important collection of papers on uncertainty and its management. The integrative nature of Uncertainty and Risk makes it a landmark in the intellectual history of this vital cross-disciplinary concept. George Cvetkovich, Director, Center for Cross-Cultural Research, Western Washington University Uncertainty governs our lives. From the unknowns of living with the risks of terrorism to developing policies on genetically modified foods, or disaster planning for catastrophic climate change, how we conceptualize, evaluate and cope with uncertainty drives our actions and deployment of resources, decisions and priorities. In this thorough and wide-ranging volume, theoretical perspectives are drawn from art history, complexity science, economics, futures, history, law, philosophy, physics, psychology, statistics and theology. On a practical level, uncertainty is examined in emergency management, intelligence, law enforcement, music, policy and politics. Key problems that are a subject of focus are environmental management, communicable diseases and illicit drugs. Opening and closing sections of the book provide major conceptual strands in uncertainty thinking and develop an integrated view of the nature of uncertainty, uncertainty as a motivating or de-motivating force, and strategies for coping and managing under uncertainty.