Organizational Listening

by Jim Macnamara
Organizational Listening
Author: Jim Macnamara
Publisher: Peter Lang Incorporated, International Academic Publishers
Total Pages: 0
Release: 2016
Genre: Communication in organizations
ISBN: 9781433130533
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This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored. It presents a compelling case to show that urgent attention to organizational listening is essential for maintaining healthy democracy, organization legitimacy, business sustainability, and social equity.

Organizational Listening for Strategic Communication

by Katie R. Place
Organizational Listening for Strategic Communication
Author: Katie R. Place
Publisher: Taylor & Francis
Total Pages: 323
Release: 2023-06-19
Genre: Business & Economics
ISBN: 1000890651
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Embracing listening as a useful tool for strengthening organization-publics and organization-employee relationships, this book offers theoretical and practical insights for listening across myriad strategic communication contexts. Chapters authored by a diverse global collective of communication scholars and professionals present original research and case examples of listening for strategic communication in corporate, government, and nonprofit environments. They explore topics such as utilizing artificial intelligence and social media; activism, social justice, and ethics; and fostering diversity, equity, and inclusion within and outside organizations. Each chapter concludes with recommendations for strategic communication practice. This book will be of interest to researchers and advanced students in public relations and strategic communication, organizational communication, and listening.

Listening Deeply

by Howard F. Stein
Listening Deeply
Author: Howard F. Stein
Publisher: University of Missouri Press
Total Pages: 281
Release: 2017-06-01
Genre: Business & Economics
ISBN: 0826273866
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Listening deeply is the foundation of all effective organizational management, research, and consulting. This book explores the many aspects of attentive listening through storytelling and includes examples of organizational case studies. In Stein’s practice, listening deeply is an attitude evoked by the psychoanalytic concept of hovering attention—a careful attending to the person or group one is trying to help and an equally careful attending to how one is hearing these others. The listener’s own feelings are as crucially diagnostic as what the consultant observes in other people. This new edition of Listening Deeply updates historical context, theory, method, and organizational stories. A psychodynamic orientation informs much of the book and the language Stein uses is direct. His lessons are useful to the manager in any kind of organization, as well as practitioners of psychology, sociology, business management, medicine, and education.

Applied Organizational Communication

by Thomas E. Harris (Ph. D.)
Applied Organizational Communication
Author: Thomas E. Harris (Ph. D.)
Publisher: Taylor & Francis
Total Pages: 484
Release: 2008
Genre: Business & Economics
ISBN: 0805859411
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Building on the successful foundation of the first volume, this second edition has been thoroughly revised, reflecting the current state of organizational communication theory and research. Highlights of this edition include: extensive topical coverage, integrated discussion of change, diversity, and digital age issues in all chapters; updated analysis of major issues and influences in organizational communication; and, real-world examples.

The Power of Strategic Listening

by Laurie Lewis
The Power of Strategic Listening
Author: Laurie Lewis
Publisher: Rowman & Littlefield
Total Pages: 183
Release: 2019-10-16
Genre: Business & Economics
ISBN: 1538121328
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Listening is critical in today’s organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequences of poor listening in organizations can be significant, and in some cases, catastrophic. Listening is commonly described in terms of ethics, overlooking its strategic value. The book guides leaders and decision-makers to question the listening habits, practices, and infrastructure within their organizations. The author lays out an argument for the benefits and challenges of strategic listening. She also develops a method for internal analysis of listening capabilities and practices, and provides a framework for building and maintaining a more robust listening culture, infrastructure, and set of practices. In order to improve organizational listening, the author argues that we need to do more than improve personal listening skills, we need to design organizations to listen.

Applied Organizational Communication

by Thomas E. Harris
Applied Organizational Communication
Author: Thomas E. Harris
Publisher: Routledge
Total Pages: 426
Release: 2018-10-09
Genre: Language Arts & Disciplines
ISBN: 1351019562
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The fourth edition of Applied Organizational Communication provides a current, in-depth analysis of the theories and practices critical to understanding organizational communication concepts in a global environment. This new edition has been thoroughly updated and revised to reflect the most current organizational communication theory and research, and includes new information on the use of technology, incorporated throughout. Additional features of this text include: Extensive real-life examples that establish links between organizational communication and perceptions, theory, networks, and symbolic behaviour. Theory-based consulting approaches that enhance abilities to link issues with actions. Grounding in transactional communication and advanced systems approaches. Macro and micro analyses of key topics and issues. As an accessible and practical examination of organizational communication, this text is intended for use in organizational communication, leadership, organizational development, and organizational intervention courses at the advanced undergraduate and graduate level.