Street-Level Bureaucracy

Street-Level Bureaucracy
Author: Michael Lipsky
Publisher: Russell Sage Foundation
Total Pages: 263
Release: 1983-06-29
Genre: Political Science
ISBN: 1610443624

Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.

Street-Level Bureaucracy

Street-Level Bureaucracy
Author: Michael Lipsky
Publisher: Russell Sage Foundation
Total Pages: 276
Release: 1980
Genre: Business & Economics
ISBN: 9780871545268

Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.

Understanding Street-Level Bureaucracy

Understanding Street-Level Bureaucracy
Author: Peter L. Hupe
Publisher: Policy Press
Total Pages: 404
Release: 2015-07
Genre: Business & Economics
ISBN: 1447313267

This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.

Research Handbook on Street-Level Bureaucracy

Research Handbook on Street-Level Bureaucracy
Author: Peter Hupe
Publisher: Edward Elgar Publishing
Total Pages: 537
Release: 2019
Genre: Bureaucracy
ISBN: 1786437635

When the objectives of public policy programmes have been formulated and decided upon, implementation seems just a matter of following instructions. However, it is underway to the realization of those objectives that public policies get their final substance and form. Crucial is what happens in and around the encounter between public officials and individual citizens at the street level of government bureaucracy. This Research Handbook addresses the state of the art while providing a systematic exploration of the theoretical and methodological issues apparent in the study of street-level bureaucracy and how to deal with them.

When the State Meets the Street

When the State Meets the Street
Author: Bernardo Zacka
Publisher: Harvard University Press
Total Pages: 353
Release: 2017-09-18
Genre: Political Science
ISBN: 0674545540

Street level discretion -- Three pathologies: the indifferent, the enforcer, and the caregiver -- A gymnastics of the self: coping with the everyday pressures of street-level work -- When the rules run out: informal taxonomies and peer-level accountability -- Impossible situations: on the breakdown of moral integrity at the frontlines of public service

Critical Librarianship

Critical Librarianship
Author: Samantha Schmehl Hines
Publisher: Emerald Group Publishing
Total Pages: 176
Release: 2020-08-17
Genre: Reference
ISBN: 1839094842

This book offers a timely mix of thought-provoking chapters bringing together national and global studies on critical librarianship, and conveying the kind of research which current library managers and researchers need, mixing theory with a good dose of pragmatism.

How Management Matters

How Management Matters
Author: Norma Riccucci
Publisher:
Total Pages: 190
Release: 2005
Genre: Political Science
ISBN: 9781589010413

Both "bureaucracy" and "bureaucrats" have taken on a pejorative hue over the years, but does the problem lie with those on the "street-level" -- those organizations and people the public deals with directly -- or is it in how they are managed? Norma Riccucci knows that management matters, and she addresses a critical gap in the understanding of public policy by uniquely focusing on the effects of public management on street-level bureaucrats. How Management Matters examines not only how but where public management matters in government organizations. Looking at the 1996 welfare reform law (the Personal Responsibility and Work Opportunity Reconciliation Act, or PRWORA), Riccucci examines the law's effectiveness in changing the work functions and behaviors of street-level welfare workers from the role of simply determining eligibility of clients to actually helping their clients find work. She investigates the significant role of these workers in the implementation of welfare reform, the role of public management in changing the system of welfare under the reform law, and management's impact on results -- in this case ensuring the delivery of welfare benefits and services to eligible clients. Over a period of two years, Riccucci traveled specifically to eleven different cities, and from interviews and a large national survey, she gathered quantitative results from cities in such states as New York, Texas, Michigan, and Georgia, that were selected because of their range of policies, administrative structures, and political cultures. General welfare data for all fifty states is included in this rigorous analysis, demonstrating to all with an interest in any field of public administration or public policy that management does indeed matter.

Cops, Teachers, Counselors

Cops, Teachers, Counselors
Author: Steven Williams Maynard-Moody
Publisher: University of Michigan Press
Total Pages: 240
Release: 2009-11-10
Genre: Political Science
ISBN: 047202387X

Whether on a patrol beat, in social service offices, or in public school classrooms, street-level workers continually confront rules in relation to their own beliefs about the people they encounter. Cops, Teachers, Counselors is the first major study of street-level bureaucracy to rely on storytelling. Steven Maynard-Moody and Michael Musheno collect the stories told by these workers in order to analyze the ways that they ascribe identities to the people they encounter and use these identities to account for their own decisions and actions. The authors show us how the world of street-level work is defined by the competing tensions of law abidance and cultural abidance in a unique study that finally allows cops, teachers, and counselors to voice their own views of their work. Steven Maynard-Moody is Director of the Policy Research Institute and Professor of Public Administration at the University of Kansas. Michael Musheno is Professor of Justice and Policy Studies at Lycoming College and Professor Emeritus of Justice Studies, Arizona State University.

Professional Discretion in Welfare Services

Professional Discretion in Welfare Services
Author: Tony Evans
Publisher: Routledge
Total Pages: 200
Release: 2016-04-15
Genre: Social Science
ISBN: 1317075374

Discretion has re-emerged as an issue of central importance for welfare professionals over the last two decades in the face of an intensification of management culture across the public sector. This book presents an innovative framework for the analysis of discretion, offering three accounts of the managerial role - the domination model, the street level model and the author's alternative discursive perspective. These different regimes of discretion are examined through a case study within a social services department, comparing and contrasting social work discretion in an Older Persons Team and a Mental Health Team. This innovative, theoretical and empirical analysis will be of great interest to postgraduate students and researchers in social work and related disciplines including social policy, public administration and organizational studies, as well as professionals in social work, health and education.