Author | : Steven L. Katz |
Publisher | : |
Total Pages | : 0 |
Release | : 2004 |
Genre | : Conflict management |
ISBN | : 9781402202179 |
The lions, in Katz's taxonomy, are the people in any workplace with power,uthority, and responsibility, and those trying to get more power anduthority. For the rest of us, he offers guidance on communicating andorking more effectively with leaders and bosses who are tough (not to mixhe metaphor) customers. Katz's dust jacket biography notes