| Author | : Robert Bacal |
| Publisher | : Penguin |
| Total Pages | : 374 |
| Release | : 2000 |
| Genre | : Business & Economics |
| ISBN | : 9780028633701 |
Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.
| Author | : Brandon Toropov |
| Publisher | : Penguin |
| Total Pages | : 354 |
| Release | : 1997 |
| Genre | : Psychology |
| ISBN | : 9780028615974 |
Gives suggestions for dealing with inappropriate workplace behavior, poor customer service, and tough negotiators
| Author | : Arlene Uhl |
| Publisher | : Penguin |
| Total Pages | : 340 |
| Release | : 2007-05-01 |
| Genre | : Business & Economics |
| ISBN | : 1440696942 |
Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. - Jargon-free, practical advice and strategies—for home and at work. - Unique approach based on behavioral patterns, not simply personality types. - Includes tactics on diffusing tense encounters in any situation. - Features tips for “cutting the cord” when personal relationships become too difficult.
| Author | : Vicky Oliver |
| Publisher | : Sourcebooks, Inc. |
| Total Pages | : 514 |
| Release | : 2008-09 |
| Genre | : Business & Economics |
| ISBN | : 1402220405 |
Have you confronted any of these coworkers or bosses recently? The Grumpy Martyr The Boss's Pet The Credit Snatcher Bad Bosses, Crazy Coworkers & Other Office Idiots is designed to help people with all their office issues, from an exasperating coworker to a boss from hell. This book helps readers quickly pinpoint their problems and implement immediate tactics to resolve them. Vicky Oliver has helped more than 5,000 working people at different levels in different fields resolve their work problems. Bad Bosses, Crazy Coworkers & Other Office Idiots is a direct result of what she has learned as a career expert who has made herself available to help people in their times of need. With this book in hand, readers will have the answers to all their difficult work issues and will see their job satisfaction skyrocket.
| Author | : Arthur R. Pell |
| Publisher | : Penguin |
| Total Pages | : 433 |
| Release | : 2003-02-05 |
| Genre | : Business & Economics |
| ISBN | : 0786542268 |
The Complete Idiot's Guide to Team-Building shows first-time managers and employees how to work together as a smooth, well-oiled machine. The book shows how to: -- Avoid and manage conflict. Inspire creativity. -- Coax employees to help team members who aren't performing. -- Get everyone to pitch in. -- Gain unprecedented results and make the team enjoy going to work.
| Author | : John L. Lipp |
| Publisher | : Penguin |
| Total Pages | : 334 |
| Release | : 2009-10-06 |
| Genre | : Business & Economics |
| ISBN | : 1101140615 |
Advice on the unique challenges of managing a volunteer workforce Volunteers provide vital services to millions of people each year. However, because of their work's special nature, they're one of the most challenging work forces to manage and retain. Lipp has managed these workers for over 20 years and shares his experience in recruiting, balancing paid and volunteer staff, creating schedules that work, addressing the transient nature of volunteers, motivation, and retention. • Expert author in the field • There is a growing need for volunteer workers as budgets are cut • Most current book on the subject • Clear, jargon-free text full of anecdotes and step-by-step advice
| Author | : Michael Ramundo |
| Publisher | : Penguin Putnam |
| Total Pages | : 374 |
| Release | : 2000 |
| Genre | : Business & Economics |
| ISBN | : 9780028632001 |
This "Idiot's Guide" shows how to pump up trainers, managers, and leaders of all kinds to inspire the people who work for them.
| Author | : Robert Bacal |
| Publisher | : Penguin |
| Total Pages | : 376 |
| Release | : 2002 |
| Genre | : Business & Economics |
| ISBN | : 9780028642710 |
Provides advice on starting a consulting business covering such topics as ethics, data gathering, multiple-income stream strategy, professionalism, marketing, and fee structures.
| Author | : Arthur R. Pell |
| Publisher | : Penguin |
| Total Pages | : 368 |
| Release | : 2001 |
| Genre | : Business & Economics |
| ISBN | : 9780028641942 |
You’re no idiot, of course. You know that your employees are essential to your company’s success. But when it comes to training, motivating, hiring, and firing them, you feel like a few of the many hats you wear don’t fit as well as they should. Don’t outsource your HR function just yet! The Complete Idiot’s Guide® to Human Resource Management will simplify everything you need to know about the people business. In this Complete Idiot’s Guide®, you learn: --How to locate, hire, and retain the most qualified people for positions. --What you need to know about the law and regulations to avoid costly legal battles. --How to organize and administer an effective compensation and benefits plan. --Training tools and techniques to boost employee motivation and performance.
