The Decision to Trust

The Decision to Trust
Author: Robert F. Hurley
Publisher: John Wiley & Sons
Total Pages: 258
Release: 2011-09-13
Genre: Business & Economics
ISBN: 1118131886

A proven model to create high-performing, high-trust organizations Globally, there has been a decline in trust over the past few decades, and only a third of Americans believe they can trust the government, big business, and large institutions. In The Decision to Trust, Robert Hurley explains how this new culture of cynicism and distrust creates many problems, and why it is almost impossible to manage an organization well if its people do not trust one another. High-performing, world-class companies are almost always high-trust environments. Without this elusive, important ingredient, companies cannot attract or retain top talent. In this book, Hurley reveals a new model to measure and repair trust with colleagues managers and employees. Outlines a proven Decision to Trust Model (DTM) of ten factors that establish whether or not one party will trust the other Filled with original examples from Daimler, PriceWaterhouse Coopers, Goldman Sachs, Microsoft, QuikTrip, General Electric, Procter and Gamble, AzKoNobel, Johnson and Johnson, Whole Foods, and Zappos Reveals how leaders in Asia, Europe, and North America have used the DTM to build high-trust organizations Covering trust building in teams, across functions, within organizations and across national cultures, The Decision to Trust shows how any organization can improve trust and the bottom line.

Fearless Living

Fearless Living
Author: Rhonda Britten
Publisher: Penguin
Total Pages: 294
Release: 2002-04-01
Genre: Self-Help
ISBN: 9780399527531

The creator of the groundbreaking Fearless Living program shows readers how to overcome unrealistic expectations and live a life based on instinct and intention rather than fear, clinging, and regret. Reprint.

Social Networks and Trust

Social Networks and Trust
Author: Vincent Buskens
Publisher: Springer Science & Business Media
Total Pages: 275
Release: 2005-12-27
Genre: Business & Economics
ISBN: 0306476452

Social Networks and Trust discusses two possible explanations for the emergence of trust via social networks. If network members can sanction untrustworthiness of actors, these actors may refrain from acting in an untrustworthy manner. Moreover, if actors are informed regularly about trustworthy behavior of others, trust will grow among these actors. A unique combination of formal model building and empirical methodology is used to derive and test hypotheses about the effects of networks on trust. The models combine elements from game theory, which is mainly used in economics, and social network analysis, which is mainly used in sociology. The hypotheses are tested (1) by analyzing contracts in information technology transactions from a survey on small and medium-sized enterprises and (2) by studying judgments of subjects in a vignette experiment related to hypothetical transactions with a used-car dealer.

Trust in Organizations

Trust in Organizations
Author: Roderick Moreland Kramer
Publisher: SAGE
Total Pages: 442
Release: 1996
Genre: Business & Economics
ISBN: 0803957408

Perspectives from organizational theory, social psychology, sociology and economics are brought together in this volume to provide a broad coverage of trust, including the psychological and social antecedents of trust.

Trust and Trustworthiness

Trust and Trustworthiness
Author: Russell Hardin
Publisher: Russell Sage Foundation
Total Pages: 257
Release: 2002-03-21
Genre: Political Science
ISBN: 1610442717

What does it mean to "trust?" What makes us feel secure enough to place our confidence—even at times our welfare—in the hands of other people? Is it possible to "trust" an institution? What exactly do people mean when they claim to "distrust" their governments? As difficult as it may be to define, trust is essential to the formation and maintenance of a civil society. In Trust and Trustworthiness political scientist Russell Hardin addresses the standard theories of trust and articulates his own new and compelling idea: that much of what we call trust can be best described as "encapsulated interest." Research into the roles of trust in our society has offered a broad range of often conflicting theories. Some theorists maintain that trust is a social virtue that cannot be reduced to strategic self-interest; others claim that trusting another person is ultimately a rational calculation based on information about that person and his or her incentives and motivations. Hardin argues that we place our trust in persons whom we believe to have strong reasons to act in our best interests. He claims that we are correct when we assume that the main incentive of those whom we trust is to maintain a relationship with us—whether it be for reasons of economic benefit or for love and friendship. Hardin articulates his theory using examples from a broad array of personal and social relationships, paying particular attention to explanations of the development of trusting relationships. He also examines trustworthiness and seeks to understand why people may behave in ways that violate their own self-interest in order to honor commitments they have made to others. The book also draws important distinctions between vernacular uses of "trust" and "trustworthiness," contrasting, for example, the type of trust (or distrust) we place in individuals with the trust we place in institutions Trust and Trustworthiness represents the culmination of important new research into the roles of trust in our society; it offers a challenging new voice in the current discourse about the origins of cooperative behavior and its consequences for social and civic life. A Volume in the Russell Sage Foundation Series on Trust

The Power of Trust

The Power of Trust
Author: Sandra J. Sucher
Publisher: PublicAffairs
Total Pages: 304
Release: 2021-07-06
Genre: Business & Economics
ISBN: 1541756665

A ground-breaking exploration of the changing nature of trust and how to bridge the gap from where you are to where you need to be. Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company’s market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees, community members, and investors decide whether an organization can be trusted. Based on two decades of research and illustrated through vivid storytelling, Sandra J. Sucher and Shalene Gupta examine the economic impact of trust and the science behind it, and conclusively prove that trust is built from the inside out. Trust emerges from a company being the “real deal”: creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not. When trust is in the room, great things can happen. Sucher and Gupta’s innovative foundation for executing the elements of trust—competence, motives, means, impact—explains how trust can be woven into the day-to-day and the long term. Most importantly, even when lost, trust can be regained, as illustrated through their accounts of companies across the globe that pull themselves out of scandal and corruption by rebuilding the vital elements of trust.

Demystifying Decision-Making

Demystifying Decision-Making
Author: Aimee Joseph
Publisher: Crossway
Total Pages: 169
Release: 2021-12-22
Genre: Religion
ISBN: 1433575442

Drawing Closer to God One Decision at a Time On an average day, people makes countless decisions: Should I get out of bed or hit the snooze button? What should I have for breakfast? Where should we go for this year's vacation? While some decisions are easy to make, others can leave individuals paralyzed and full of anxiety. As Christians living in an increasingly individualistic society, what's the best strategy for making decisions that honor God while becoming more like him in the process? Writing from her own experience and pointing to biblical examples, Aimee Joseph offers a biblical and theological framework for decision-making. She explains God's design for humans as decision-makers, the biblical model for making choices, common wrong approaches, practical tips, and what to do when you've made a poor decision. With the philosophy that "as we shape our decisions, our decisions shape us," Joseph teaches readers how to worship and draw closer to Christ through their daily decisions. Practical: Equips Christians to make decisions as God's image bearers Applicable: Features study questions and helpful resources, including "The Dashboard of Decisions" and a decision-making flowchart Published in Partnership with the Gospel Coalition (TGC)

Knowledge Solutions

Knowledge Solutions
Author: Olivier Serrat
Publisher: Springer
Total Pages: 1098
Release: 2017-05-22
Genre: Business & Economics
ISBN: 981100983X

This book is open access under a CC BY-NC 3.0 IGO license. This book comprehensively covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible “chunks,” it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; “cheat sheets” that simplify access and reference to individual articles; as well as the grouping of many of these topics under recurrent themes make this book unique. In addition, it provides scalable tried-and-tested tools, method and approaches for improved organizational effectiveness. The research included is particularly useful to knowledge workers engaged in executive leadership; research, analysis and advice; and corporate management and administration. It is a valuable resource for those working in the public, private and third sectors, both in industrialized and developing countries.

Trust and Confidence at the Interfaces of the Life Sciences and Society

Trust and Confidence at the Interfaces of the Life Sciences and Society
Author: National Academies of Sciences, Engineering, and Medicine
Publisher: National Academies Press
Total Pages: 118
Release: 2015-09-23
Genre: Science
ISBN: 0309377951

Does the public trust science? Scientists? Scientific organizations? What roles do trust and the lack of trust play in public debates about how science can be used to address such societal concerns as childhood vaccination, cancer screening, and a warming planet? What could happen if social trust in science or scientists faded? These types of questions led the Roundtable on Public Interfaces of the Life Sciences of the National Academies of Sciences, Engineering, and Medicine to convene a 2-day workshop on May 5-6, 2015 on public trust in science. This report explores empirical evidence on public opinion and attitudes toward life sciences as they relate to societal issues, whether and how contentious debate about select life science topics mediates trust, and the roles that scientists, business, media, community groups, and other stakeholders play in creating and maintaining public confidence in life sciences. Does the Public Trust Science? Trust and Confidence at the Interfaces of the Life Sciences and Society highlights research on the elements of trust and how to build, mend, or maintain trust; and examine best practices in the context of scientist engagement with lay audiences around social issues.