This work provides school change leaders with tools, techniques, tips, examples, illustrations, and stories about promoting school change. Tools provided include histograms, surveys, run charts, weighted voting, force-field analysis, decision matrices, and many others. Chapter 1, "Introduction," applies a matrix for asking questions about change in four typical scenarios. Chapter 2, "Asking the Right Questions," presents critical questions regarding five stages of school improvement: preparation, focus, diagnosis, plan development, and implementation/monitoring. Chapter 3, "Answering the 'Where Are We Now?' Question," discusses ways to use data on student achievement, perceptual data, and the need to clarify roles and responsibilities. Chapter 4, "Answering the 'Where Do We Want to Go?' Question," applies the initiation, planning, and training stages of three models. Chapter 5, "Answering the 'How Will We Get There?' Question," contrasts the planning, training, and implementation stages of three relevant models. Chapter 6, "Answering the 'How Will We Know We Are (Getting) There?' Question," explores elements of assessing outcomes and reveals the importance of accurate monitoring. Chapter 7, "Answering the 'How Will We Sustain the Focus and Momentum?' Question" demonstrates the need for such critical elements as maintenance, institutionalization, and the PDCA tasks of check, act, and adjust plans. Chapter 8, "Bonus Questions" includes additional guidance for administrators on other aspects of school-improvement efforts. Chapter 9, "Using This Book," contains an index of tools and reviews scenarios and examples to further clarify the use of the tools described in earlier chapters. (Contains 21 annotated references and a 7-page index.) (TEJ)