E-Participation in Smart Cities: Technologies and Models of Governance for Citizen Engagement

E-Participation in Smart Cities: Technologies and Models of Governance for Citizen Engagement
Author: Manuel Pedro Rodríguez Bolívar
Publisher: Springer
Total Pages: 218
Release: 2018-08-01
Genre: Political Science
ISBN: 3319894749

This book analyzes e-participation in smart cities. In recent decades, information and communication technologies (ICT) have played a key role in the democratic political and governance process by allowing easier interaction between governments and citizens, and the increased ability of citizens to participate in the production chain of public services. E-participation plays and important role in the development of smart cities and smart communities , but it has not yet been extensively studied. This book fills that gap by combining empirical and theoretical research to analyze actual practices of citizen involvement in smart cities and build a solid framework for successful e-participation in smart cities. The book is divided into three parts. Part I discusses smart technologies and their role in improving e-participation in smart cities. Part II deals with models of e-participation in smart cities and the organization issues affecting the implementation of e-participation; these chapters analyze the efficiency of governance models in relation to the establishment of smart cities. Part III proposes incentives to motivate increased participation by governments and cititzenry within the smart cities context. Written by an international panel of experts and practitioners, this book will be a convenient source of information on e-participation in smart cities and will be valuable to academics, researchers, policy-makers, public managers, citizens, international organizations and anyone who has a stake in enhancing citizen engagement in smart cities.

The Right to the Smart City

The Right to the Smart City
Author: Paolo Cardullo
Publisher: Emerald Group Publishing
Total Pages: 240
Release: 2019-06-07
Genre: Political Science
ISBN: 1787691411

Globally, Smart Cities initiatives are pursued which reproduce the interests of capital and neoliberal government, rather than wider public good. This book explores smart urbanism and 'the right to the city', examining citizenship, social justice, commoning, civic participation, and co-creation to imagine a different kind of Smart City.

Citizen Relationship Management

Citizen Relationship Management
Author: Alexander Schellong
Publisher: Peter Lang
Total Pages: 268
Release: 2008
Genre: Customer relations
ISBN: 9783631578445

This study explores Customer Relationship Management (CRM) in government. Based on an interdisciplinary literature review and multiple-case study design, a model of Citizen Relationship Management (CiRM) is developed and discussed. The case studies explore the perceptions of CRM/CiRM by administrators, elected officials and consultants as well as its implementation and impact on the municipal level and in a multijurisdictional environment in the United States. Although the explorative part of the study focuses broadly on a theoretical conceptualization of CiRM, the immediate empirical referent of research are the 311 initiatives in the City of Baltimore, the City of Chicago, the City of New York and Miami-Dade County. Thus, the results help administrators and researchers to convey the idea and challenges of 311 well. The study shows that CRM is to a certain extent only partly able to make novel contributions to currently active reform movements in government. In addition, the study's findings support the idea that CiRM provides the means to a different kind of public participation.

Smart Cities and Smart Spaces: Concepts, Methodologies, Tools, and Applications

Smart Cities and Smart Spaces: Concepts, Methodologies, Tools, and Applications
Author: Management Association, Information Resources
Publisher: IGI Global
Total Pages: 1742
Release: 2018-09-07
Genre: Architecture
ISBN: 1522570314

As populations have continued to grow and expand, many people have made their homes in cities around the globe. With this increase in city living, it is becoming vital to create intelligent urban environments that efficiently support this growth and simultaneously provide friendly and progressive environments to both businesses and citizens alike. Smart Cities and Smart Spaces: Concepts, Methodologies, Tools, and Applications is an innovative reference source that discusses social, economic, and environmental issues surrounding the evolution of smart cities. Highlighting a range of topics such as smart destinations, urban planning, and intelligent communities, this multi-volume book is designed for engineers, architects, facility managers, policymakers, academicians, and researchers interested in expanding their knowledge on the emerging trends and topics involving smart cities.

Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities

Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities
Author: Rodríguez Bolívar, Manuel Pedro
Publisher: IGI Global
Total Pages: 258
Release: 2020-06-25
Genre: Political Science
ISBN: 1799815285

The development of social technologies has brought about a new era of political planning and government interactions. In addition to reducing costs in city resource management, ICT and social media can be used in emergency situations as a mechanism for citizen engagement, to facilitate public administration communication, etc. In spite of all these advantages, the application of technologies by governments and the public sector has also fostered debate in terms of cyber security due to the vulnerabilities and risks that can befall different stakeholders. It is necessary to review the most recent research about the implementation of ICTs in the public sector with the aim of understanding both the strengths and the vulnerabilities that the management models can entail. Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities is a collection of innovative research on the methods and applications of ICT implementation in the public sector that seeks to allow readers to understand how ICTs have forced public administrations to undertake reforms to both their workflow and their means of interacting with citizens. While highlighting topics including e-government, emergency communications, and urban planning, this book is ideally designed for government officials, public administrators, public managers, policy holders, policymakers, public consultants, professionals, academicians, students, and researchers seeking current research on the digital communication channels between elected officials and the citizens they represent.

Smart Cities and Smart Governance

Smart Cities and Smart Governance
Author: Elsa Estevez
Publisher: Springer Nature
Total Pages: 408
Release: 2021-03-16
Genre: Law
ISBN: 3030610330

This edited volume discusses smart cities and smart governance within the framework of the 22nd century sustainable city. Written by members of the Smart Cities Smart Government Research Practice Consortium (SCSGRPC), an international multidisciplinary consortium of researchers and practitioners devoted to studying smart governance, this book provides a foundation for global efforts to envision and prepare for the next generation city by advancing understanding of the nature of and need for novel policies, new administrative practices, and enabling technologies required to advance urban governance, governments, and infrastructure. The chapters focus on practical models and approaches, theoretical frameworks, policy models, emerging issues, questions and research problems, as well as including case studies from different parts of the world. A valuable addition to the body of knowledge on smartness in urban government, this book will be of use to researchers in the fields of public administration, political science, information science, and information systems, as well as policy makers and government officials working on implementing smart technology in their cities.

Smart Technologies for Smart Governments

Smart Technologies for Smart Governments
Author: Manuel Pedro Rodríguez Bolívar
Publisher: Springer
Total Pages: 209
Release: 2017-07-19
Genre: Political Science
ISBN: 3319585770

This book examines the introduction of smart technologies into public administrations and the organizational issues caused by these implementations, and the potential of information and communication technologies (ICTs) to rationalize and improve government, transform governance and organizational issues, and address economic, social, and environmental challenges. Cities are increasingly using new technologies in the delivery of public sector services and in the improvement of government transparency, business-led urban development, and urban sustainability. The book will examine specific smart projects that cities are embracing to improve transparency, efficiency, sustainability, mobility, and whether all cities are prepared to implement smart technologies and the incentives for promoting implementation. This focus on the smart technologies applied to public sector entities will be of interest to academics, researchers, policy-makers, public managers, international organizations and technical experts involved in and responsible for the governance, development and design of Smart Cities.

The Effects of Technology and Institutions on E-Participation

The Effects of Technology and Institutions on E-Participation
Author: Pragati Rawat
Publisher: Routledge
Total Pages: 102
Release: 2021-12-24
Genre: Political Science
ISBN: 1000533034

In this book Pragati Rawat and John C. Morris identify and evaluate the impact of factors that can help explain the difference in e-participation, public participation using information and communication technology, in different countries. While cross-sectional studies have been covered, few have taken an in-depth look at cross-national studies. This book attempts to fill the gap using quantitative panel data to explore the influence of technology and institutions, and the impact of their complex relationships in a mediation and moderation analysis, on e-participation. The current study reviews the scholarly work in the field of “offline” and “online participation” to identify a set of antecedents that influence e-participation. A conceptual framework is developed, supported by the theories from the public policy and socio-technical premise. The authors utilize secondary data, primarily from the UN and World Economic Forum, for 143 countries from three waves of surveys to measure the dependent and explanatory variables. The panel data is statistically analyzed and findings reveal the role of technology as a mediator as well as a moderator for institutions’ impact on e-participation. The Effects of Technology and Institutions on E-Participation provides a groundbreaking country-level analysis that will appeal to academics and students of e-government and Digital Government, Public Policy, Public Administration, Public Sector Innovation, and Public Participation.

Research Anthology on Citizen Engagement and Activism for Social Change

Research Anthology on Citizen Engagement and Activism for Social Change
Author: Management Association, Information Resources
Publisher: IGI Global
Total Pages: 1611
Release: 2021-11-26
Genre: Political Science
ISBN: 1668437074

Activism and the role everyday people play in making a change in society are increasingly popular topics in the world right now, especially as younger generations begin to speak out. From traditional protests to activities on college campuses, to the use of social media, more individuals are finding accessible platforms with which to share their views and become more actively involved in politics and social welfare. With the emergence of new technologies and a spotlight on important social issues, people are able to become more involved in society than ever before as they fight for what they believe. It is essential to consider the recent trends, technologies, and movements in order to understand where society is headed in the future. The Research Anthology on Citizen Engagement and Activism for Social Change examines a plethora of innovative research surrounding social change and the various ways citizens are involved in shaping society. Covering topics such as accountability, social media, voter turnout, and leadership, it is an ideal work for activists, sociologists, social workers, politicians, public administrators, sociologists, journalists, policymakers, social media analysts, government administrators, academicians, researchers, practitioners, and students.