Performance Dashboards

by Wayne W. Eckerson

Author	: Wayne W. Eckerson
Publisher	: John Wiley & Sons
Total Pages	: 321
Release	: 2005-10-27
Genre	: Business & Economics
ISBN	: 0471757659

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Tips, techniques, and trends on how to use dashboard technology to optimize business performance Business performance management is a hot new management discipline that delivers tremendous value when supported by information technology. Through case studies and industry research, this book shows how leading companies are using performance dashboards to execute strategy, optimize business processes, and improve performance. Wayne W. Eckerson (Hingham, MA) is the Director of Research for The Data Warehousing Institute (TDWI), the leading association of business intelligence and data warehousing professionals worldwide that provide high-quality, in-depth education, training, and research. He is a columnist for SearchCIO.com, DM Review, Application Development Trends, the Business Intelligence Journal, and TDWI Case Studies & Solution.

Monitoring Business Performance

by Per Lind

Author	: Per Lind
Publisher	: Routledge
Total Pages	: 247
Release	: 2014-07-11
Genre	: Business & Economics
ISBN	: 113504497X

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The idea of using models to inform business practice seems appealing, as it suggests the abstraction and control of a large, complex subject by means of a smaller, easily manipulated mechanism. In reality, however, many models prove inadequate when translated into business methods. Monitoring Business Performance – Models, Methods and Tools elucidates how the assumptions and perceptions that guide performance assessment are often based on models that are poor interpretations and descriptions of reality. In this book, the author scrutinizes the models underlying a number of well-known business methods and tools, and sheds light on the assumptions and subjective perceptions that undermine their effectiveness. In doing so, he offers a unique criticism of accepting business models without questioning their relevance and applicability, and highlights the need to treat models as hypotheses, rather than as certainties.

Complete Web Monitoring

by Alistair Croll

Author	: Alistair Croll
Publisher	: "O'Reilly Media, Inc."
Total Pages	: 666
Release	: 2009-06-12
Genre	: Computers
ISBN	: 0596551355

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Do you really understand your online presence? Are you confident that visitors can use your website? Do you know their motivations? How do online communities perceive your company? To innovate and adapt your business quickly, you must know the answers to these questions. Complete Web Monitoring demonstrates how to measure every aspect of your web presence -- including analytics, backend performance, usability, communities, customer feedback, and competitive analysis -- whether you're running an e-commerce site, a community, a media property, or a Software-as-a-Service company. This book's concrete examples, clear explanations, and practical recommendations make it essential for anyone who runs a website. With this book you will: Discover how visitors use and interact with your site through web analytics, segmentation, conversions, and user interaction analysis Find out your market's motivations with voice-of-the-customer research Measure the health and availability of your website with synthetic testing and real-user monitoring Track communities related to your online presence, including social networks, forums, blogs, microblogs, wikis, and social news aggregators Understand how to assemble this data into clear reports tailored to your organization and audience You can't fix what you don't measure. Complete Web Monitoring shows you how to transform missed opportunities, frustrated users, and spiraling costs into online success. "This is a very comprehensive view of just about everything one needs to know about how websites work and what one needs to know about them. I'd like to make this book required reading for every employee at Gomez."-- Imad Mouline, CTO of Gomez

Organizations’ Environmental Performance Indicators

by Ali Dada

Author	: Ali Dada
Publisher	: Springer Science & Business Media
Total Pages	: 237
Release	: 2013-06-13
Genre	: Science
ISBN	: 3642327206

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The book provides a collection of individual chapters from the participants in the OEPI project, which represent a mix of academic and practical chapters and contributions. The first part of the book is dedicated to a theoretical introduction to Organisations' Environmental Performance Indicators and to a state-of-the-art overview in literature and practice. The second part of the book contains several chapters describing information systems and their components supporting the management of Environmental Performance Indicators, especially in inter-organizational contexts. The third part is dedicated to three case studies from practice, and the book concludes with part four, in which practical guidelines for the innovative management of Environmental Performance indicators in organizations and in inter-organizational contexts are presented.

Measuring and Managing Performance in Organizations

by Robert Austin

Author	: Robert Austin
Publisher	: Addison-Wesley
Total Pages	: 286
Release	: 2013-07-15
Genre	: Computers
ISBN	: 0133488403

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This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book’s foreword, Peopleware authors Tom DeMarco and Timothy Lister rave, “We believe this is a book that needs to be on the desk of just about anyone who manages anything.” Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author’s findings are bolstered by interviews with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X. A practical model for analyzing measurement projects solidifies the text–don’t start without it!

The Emerald Handbook of Entrepreneurship in Tourism, Travel and Hospitality

by Marios Sotiriadis

Author	: Marios Sotiriadis
Publisher	: Emerald Group Publishing
Total Pages	: 470
Release	: 2018-07-11
Genre	: Business & Economics
ISBN	: 1787435296

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This book is a practical handbook for entrepreneurship in tourism related industries. The book will provide students and prospective entrepreneurs with the knowledge, know-how and best practices in order to assist them in planning, implementing and managing business ventures in the field of tourism.

Monitoring Training and Performance in Athletes

by McGuigan, Mike

Author	: McGuigan, Mike
Publisher	: Human Kinetics
Total Pages	: 264
Release	: 2017-03-10
Genre	: Sports & Recreation
ISBN	: 1492535206

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Monitoring Training and Performance in Athletes provides practitioners with the information needed in order to oversee an athlete monitoring system and to collect, analyze, and interpret monitoring data so that training programs can be adjusted to achieve optimal athlete preparation and performance.

Site Reliability Engineering

by Niall Richard Murphy

Author	: Niall Richard Murphy
Publisher	: "O'Reilly Media, Inc."
Total Pages	: 552
Release	: 2016-03-23
Genre	:
ISBN	: 1491951176

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The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

Improving Health in the Community

by Institute of Medicine

Author	: Institute of Medicine
Publisher	: National Academies Press
Total Pages	: 497
Release	: 1997-05-21
Genre	: Medical
ISBN	: 0309055342

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How do communities protect and improve the health of their populations? Health care is part of the answer but so are environmental protections, social and educational services, adequate nutrition, and a host of other activities. With concern over funding constraints, making sure such activities are efficient and effective is becoming a high priority. Improving Health in the Community explains how population-based performance monitoring programs can help communities point their efforts in the right direction. Within a broad definition of community health, the committee addresses factors surrounding the implementation of performance monitoring and explores the "why" and "how to" of establishing mechanisms to monitor the performance of those who can influence community health. The book offers a policy framework, applies a multidimensional model of the determinants of health, and provides sets of prototype performance indicators for specific health issues. Improving Health in the Community presents an attainable vision of a process that can achieve community-wide health benefits.