The Decision to Trust

The Decision to Trust
Author: Robert F. Hurley
Publisher: John Wiley & Sons
Total Pages: 258
Release: 2011-09-13
Genre: Business & Economics
ISBN: 1118131886

A proven model to create high-performing, high-trust organizations Globally, there has been a decline in trust over the past few decades, and only a third of Americans believe they can trust the government, big business, and large institutions. In The Decision to Trust, Robert Hurley explains how this new culture of cynicism and distrust creates many problems, and why it is almost impossible to manage an organization well if its people do not trust one another. High-performing, world-class companies are almost always high-trust environments. Without this elusive, important ingredient, companies cannot attract or retain top talent. In this book, Hurley reveals a new model to measure and repair trust with colleagues managers and employees. Outlines a proven Decision to Trust Model (DTM) of ten factors that establish whether or not one party will trust the other Filled with original examples from Daimler, PriceWaterhouse Coopers, Goldman Sachs, Microsoft, QuikTrip, General Electric, Procter and Gamble, AzKoNobel, Johnson and Johnson, Whole Foods, and Zappos Reveals how leaders in Asia, Europe, and North America have used the DTM to build high-trust organizations Covering trust building in teams, across functions, within organizations and across national cultures, The Decision to Trust shows how any organization can improve trust and the bottom line.

Fearless Living

Fearless Living
Author: Rhonda Britten
Publisher: Penguin
Total Pages: 294
Release: 2002-04-01
Genre: Self-Help
ISBN: 9780399527531

The creator of the groundbreaking Fearless Living program shows readers how to overcome unrealistic expectations and live a life based on instinct and intention rather than fear, clinging, and regret. Reprint.

Trust and Trustworthiness

Trust and Trustworthiness
Author: Russell Hardin
Publisher: Russell Sage Foundation
Total Pages: 257
Release: 2002-03-21
Genre: Political Science
ISBN: 1610442717

What does it mean to "trust?" What makes us feel secure enough to place our confidence—even at times our welfare—in the hands of other people? Is it possible to "trust" an institution? What exactly do people mean when they claim to "distrust" their governments? As difficult as it may be to define, trust is essential to the formation and maintenance of a civil society. In Trust and Trustworthiness political scientist Russell Hardin addresses the standard theories of trust and articulates his own new and compelling idea: that much of what we call trust can be best described as "encapsulated interest." Research into the roles of trust in our society has offered a broad range of often conflicting theories. Some theorists maintain that trust is a social virtue that cannot be reduced to strategic self-interest; others claim that trusting another person is ultimately a rational calculation based on information about that person and his or her incentives and motivations. Hardin argues that we place our trust in persons whom we believe to have strong reasons to act in our best interests. He claims that we are correct when we assume that the main incentive of those whom we trust is to maintain a relationship with us—whether it be for reasons of economic benefit or for love and friendship. Hardin articulates his theory using examples from a broad array of personal and social relationships, paying particular attention to explanations of the development of trusting relationships. He also examines trustworthiness and seeks to understand why people may behave in ways that violate their own self-interest in order to honor commitments they have made to others. The book also draws important distinctions between vernacular uses of "trust" and "trustworthiness," contrasting, for example, the type of trust (or distrust) we place in individuals with the trust we place in institutions Trust and Trustworthiness represents the culmination of important new research into the roles of trust in our society; it offers a challenging new voice in the current discourse about the origins of cooperative behavior and its consequences for social and civic life. A Volume in the Russell Sage Foundation Series on Trust

Whom Can We Trust?

Whom Can We Trust?
Author: Karen S. Cook
Publisher: Russell Sage Foundation
Total Pages: 361
Release: 2009-11-25
Genre: Political Science
ISBN: 1610446070

Conventional wisdom holds that trust is essential for cooperation between individuals and institutions—such as community organizations, banks, and local governments. Not necessarily so, according to editors Karen Cook, Margaret Levi, and Russell Hardin. Cooperation thrives under a variety of circum-stances. Whom Can We Trust? examines the conditions that promote or constrain trust and advances our understanding of how cooperation really works. From interpersonal and intergroup relations to large-scale organizations, Whom Can We Trust? uses empirical research to show that the need for trust and trustworthiness as prerequisites to cooperation varies widely. Part I addresses the sources of group-based trust. One chapter focuses on the assumption—versus the reality—of trust among coethnics in Uganda. Another examines the effects of social-network position on trust and trustworthiness in urban Ghana and rural Kenya. And a third demonstrates how cooperation evolves in groups where reciprocity is the social norm. Part II asks whether there is a causal relationship between institutions and feelings of trust in individuals. What does—and doesn't—promote trust between doctors and patients in a managed-care setting? How do poverty and mistrust figure into the relations between inner city residents and their local leaders? Part III reveals how institutions and networks create environments for trust and cooperation. Chapters in this section look at trust as credit-worthiness and the history of borrowing and lending in the Anglo-American commercial world; the influence of the perceived legitimacy of local courts in the Philippines on the trust relations between citizens and the government; and the key role of skepticism, not necessarily trust, in a well-developed democratic society. Whom Can We Trust? unravels the intertwined functions of trust and cooperation in diverse cultural, economic, and social settings. The book provides a bold new way of thinking about how trust develops, the real limitations of trust, and when trust may not even be necessary for forging cooperation. A Volume in the Russell Sage Foundation Series on Trust

Trust in Organizations

Trust in Organizations
Author: Roderick Moreland Kramer
Publisher: SAGE
Total Pages: 442
Release: 1996
Genre: Business & Economics
ISBN: 0803957408

Perspectives from organizational theory, social psychology, sociology and economics are brought together in this volume to provide a broad coverage of trust, including the psychological and social antecedents of trust.

The Power of Trust

The Power of Trust
Author: Sandra J. Sucher
Publisher: PublicAffairs
Total Pages: 304
Release: 2021-07-06
Genre: Business & Economics
ISBN: 1541756665

A ground-breaking exploration of the changing nature of trust and how to bridge the gap from where you are to where you need to be. Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company’s market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees, community members, and investors decide whether an organization can be trusted. Based on two decades of research and illustrated through vivid storytelling, Sandra J. Sucher and Shalene Gupta examine the economic impact of trust and the science behind it, and conclusively prove that trust is built from the inside out. Trust emerges from a company being the “real deal”: creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not. When trust is in the room, great things can happen. Sucher and Gupta’s innovative foundation for executing the elements of trust—competence, motives, means, impact—explains how trust can be woven into the day-to-day and the long term. Most importantly, even when lost, trust can be regained, as illustrated through their accounts of companies across the globe that pull themselves out of scandal and corruption by rebuilding the vital elements of trust.

Demystifying Decision-Making

Demystifying Decision-Making
Author: Aimee Joseph
Publisher: Crossway
Total Pages: 169
Release: 2021-12-22
Genre: Religion
ISBN: 1433575442

Drawing Closer to God One Decision at a Time On an average day, people makes countless decisions: Should I get out of bed or hit the snooze button? What should I have for breakfast? Where should we go for this year's vacation? While some decisions are easy to make, others can leave individuals paralyzed and full of anxiety. As Christians living in an increasingly individualistic society, what's the best strategy for making decisions that honor God while becoming more like him in the process? Writing from her own experience and pointing to biblical examples, Aimee Joseph offers a biblical and theological framework for decision-making. She explains God's design for humans as decision-makers, the biblical model for making choices, common wrong approaches, practical tips, and what to do when you've made a poor decision. With the philosophy that "as we shape our decisions, our decisions shape us," Joseph teaches readers how to worship and draw closer to Christ through their daily decisions. Practical: Equips Christians to make decisions as God's image bearers Applicable: Features study questions and helpful resources, including "The Dashboard of Decisions" and a decision-making flowchart Published in Partnership with the Gospel Coalition (TGC)

Building Trust in Diverse Teams

Building Trust in Diverse Teams
Author: Emergency Capacity Building Project
Publisher: Oxfam
Total Pages: 143
Release: 2007
Genre: Business & Economics
ISBN: 0855986158

Building Trust in Diverse Teams supports humanitarian practitioners, human-resource departments and regional and head-office emergency professionals as they improve team effectiveness during an emergency and ultimately improve their ability to save lives.

Unleashed

Unleashed
Author: Frances Frei
Publisher: Harvard Business Press
Total Pages: 269
Release: 2020-06-02
Genre: Business & Economics
ISBN: 1633697053

"Unleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss."— Financial Times Leadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies. Frances Frei and Anne Morriss offer a different worldview. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you. It's about how effective you are at empowering other people—and making sure this impact endures even in your absence. As Frei and Morriss show through inspiring stories from ancient Rome to present-day Silicon Valley, the origins of great leadership are found, paradoxically, not in worrying about your own status and advancement, but in the unrelenting focus on other people's potential. Unleashed provides radical advice for the practice of leadership today. Showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create an environment in which other people can excel, Frei and Morriss offer practical, battle-tested tools—based on their work with companies such as Uber, Riot Games, WeWork, and others—along with interviews and stories from their own personal experience, to make these ideas come alive. This book is your indispensable guide for unleashing greatness in other people . . . and, ultimately, in yourself. To learn more, please visit theleadersguide.com.